QuickBooks Online Global , 2.341 recensies

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
24 april 2024

We've been using this app for several years now so have faced several issues that I would describe as normal given the volume we do. What really makes this app outstanding is their customer service. Troy in the CS department is responsive, personal and persistent towards making sure problems get resolved, these days that type of help is impossible to find.

Scale Motorsport
Verenigde Staten
Meer dan 2 jaar gebruiken de app
25 maart 2024

I've been using this app for a year now since my client moved their online shop to Shopify. It works very well and considering the tens of thousand of sales being brought across I get minimal amounts of errors. On the rare occasions that I've had to use support I've also found them very helpful and get any problems I've had sorted very quickly. I particularly want to mention Nick who helped me out this morning with a syncing issue.

Baby Elegance
Ierland
Meer dan een jaar gebruiken de app
11 april 2024

I was having issues with our sync between Shopify and Quickbooks. The online chat help was so useful and Sherwin was able to answer and solve my problem quickly and effectively. I was able to get back to work in a short amount of time.

Twisted Creek Apparel
Canada
Ongeveer 3 jaar gebruiken de app
28 maart 2024

This app is exactly what we needed to integrate our shopify sales into our QBO accounting. When I had an issue, I reached out the support chat and Sherwin immediately was able to resolve it and explain how to avoid future problems. A few days later, I had a question and Dean from support was awesome too. So glad to have this for our small business!

Beach Pebbles Direct
Verenigde Staten
Bijna 2 jaar gebruiken de app
9 april 2024

Spent some time with Ben assisting me today. He was helped to get us up and running again after a a period of down time. Ben was very courteous and professional, he made my day!

Equine Leg Magic™
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
15 april 2024

I have been using QuickBooks for a couple years but faced an issue a few days ago I could not figure out how to solve. I used the support via live chat today and had it addressed through great service from Dean. He was knowledgeable, attentive and quickly understood and solved the issue. I am usually skeptical about using live chats but have to admit this was very good.

MaCae
Verenigde Staten
Meer dan een jaar gebruiken de app
9 april 2024

David was a huge help in fixing a problem I created in linking Shopify to QuickBooks! it only took a few minutes and the problem was fixed!

Over The Moon Gift
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
18 april 2024

SHERWIN helped me two times in the last two days, quick response and good support. He was able to help me quickly ! Thanks again.

Astronomy Plus
Canada
8 maanden gebruiken de app
5 april 2024

App does a great job keeping our Shopify and QBO synced. When there is an error, it alerts you. I had troubled figuring out why a couple of orders were not syncing, and for the first time ever...I was contacted by customer support. Sherwin noticed that a couple of orders were not syncing, and HE started a chat with me to fix it!

Graze & Gather
Canada
Ongeveer 2 maanden gebruiken de app
5 april 2024

Ben was a great help to me today when I was having problems with integration to Quickbooks. He quickly identified the problem and gave me some options on ways to fix it.

Hidden Scotland
Verenigd Koninkrijk
6 maanden gebruiken de app