Avaliações (2 446)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
12 de junho de 2024

I can't say enough about Paul and the whole customer service team. They solve my problems (which are very few) every time within minutes. So friendly, helpful and just 'get it'. I never hesitate in reaching out, even with the dumbest questions. Thanks team!

Town Hall Outdoor Co
Estados Unidos
Almost 3 years usando a aplicação
4 de junho de 2024

Ronnie was very helpful in helping me to clean up my account. There were some errors made when we first set it up but they helped me to understand how to remove the old data and change over to a better system for us, including letting me know that if I want my sales tax info to be right, I need to use Orders instead of Payouts, SO HELPFUL!

Music & Books Ayr
Canadá
7 months usando a aplicação
1 de maio de 2024

I was running into an error and thought of rectifying it alone. But Nick came to the rescue and resolved everything in the "nick" of time. This worked great for me because there was no hassle, no time constraints, and it was done so quickly I'm back to working as usual. I'm so grateful for this chat feature.

Thanks Nick!

Zados
Omã
Over 3 years usando a aplicação
Editado a 31 de maio de 2024

I contacted Support for an Shopify/QBO integration issue and was promptly connect with BEN. He spent a good amount of time working with me and helped me understand the app. As well he patiently helped me to reconnect the Shopify App to my Clients QBO account as these was an issue with the Client's bank feeds. Excellent service from Ben. Thanks Ben!

Fawn & Doe Baby Co.
Canadá
Over 1 year usando a aplicação
2 de maio de 2024

David did a great job finding out what issues I was having and quickly fix the issue! I seem to have this issue every month but the chat feature is quick and painless. Thanks David!

Blue Dahlia Designs
Estados Unidos
Over 2 years usando a aplicação
2 de maio de 2024

Awesome integration. Ronnie did the magic and helped integrate data from the past as well. Super helpful instructions throughout the process. Made the whole accounting reconciliation part so easy.

Excellent customer service and exceptional product!

ILED MENUS
Canadá
Almost 5 years usando a aplicação
24 de abril de 2024

We've been using this app for several years now so have faced several issues that I would describe as normal given the volume we do. What really makes this app outstanding is their customer service. Troy in the CS department is responsive, personal and persistent towards making sure problems get resolved, these days that type of help is impossible to find.

Scale Motorsport
Estados Unidos
Over 2 years usando a aplicação
30 de maio de 2024

Today, I needed some help to resync some orders that had numbering error due to bad config in the connector....Thanks to BEN, he give great support and help fix the issues right away, very patient and fast to get the solution! Great support! Thanks again BEN !!!

I also had another session with DAVID, same great support! Thanks to the team! Impressive the way issues get resolved fast and clean!

They both know the product very well, well as expert!

Murphy Clinique Médico-Esthétique Inc
Canadá
4 months usando a aplicação
10 de maio de 2024

Really happy with the service I received today from Clarisse. Quick responses to my issues and she got straight to fixing the problem. Lovely communication and, for now at least, my connection problem has been fixed and I can get on with some work.

Mr Pickles
Reino Unido
About 2 years usando a aplicação
16 de maio de 2024

Costumer support was really patient with me to set all things up. I had some concerns with mapping payment and now everything is working fine! A big thank you to Dean and Troy :)

Boutique Sylbelle
Canadá
Almost 2 years usando a aplicação