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We needed to update our Shopify integration, which I was dreading because these things can take up a lot of time. Their customer service could not have made it easier. We were back in action in <15 mins. Thank you Rafael!
This app is awesome as it saves us lots of times. They also offer great support. I was able to succesfully settup my account with the assistance of LORI who guided me through. Thank you for your kind support and I will keep using this app for a long time.
Lori assisted me with an issue I had with an order not syncing due account merging etc. She was prompt, professional and did a fantastic job getting my order synced.
For the most part I've had a positive experience synching shopify into Quickbooks. There are a few strange moments when products duplicate and I end up having to manually tidy up my products/services list to make sure products map to the correct income categories for accurate reports, and a couple of strange tax mapping issues, but it's all leaps and bounds better than the days when I had to enter all of this info manually from emails into QBO (2013, I don't miss you at all *lol*). Thank you to Lori for providing tech support today making sure I my account was correctly moved to the new QBO Global. Much appreciated!
Onboarding was easy and customer service has been great so far. Ben fixed my syncing error and got my invoices back. Glad I finally integrated QB with my Shopify store. Thanks Ben for the help.
My experience with the Connector Team (the one you access through your Shopify) was great. Francis was very helpful in solving my questions, very knowledgeable, and provided great guidance.
I recently had the pleasure of working with Francis for assistance with QuickBooks Online (QBO) and Shopify. They provided exceptional service, recovering over 18 months of invoices and payments in QBO. Additionally, they successfully resolved a connection issue that had been causing problems.
Their professionalism and expertise were evident throughout the entire process. I highly recommend Francis to anyone needing support with QBO and Shopify
I've been using this app for at least 5 years. It works simply and effectively, with lots of flexibility to tailor the synchronization options to your needs and accounting set-up. Whenever I've needed support, it's been excellent with very fast turnaround. Dave was particularly responsive and helpful today. Highly recommended. Oh - and it's free!
Nick helped with the integration when I made changes to it in error and it also wasn't syncing - he sorted it out within minutes
Lori was great to work with and helped us migrate to this newer version. This app makes life a lot easier for our team. Thank you!