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I love the customer support. Karol was extremely helpful and professional. She fixed all what I had issues with in a few minutes.
We had an issue with duplicate transaction fees being applied (which was our own fault due to setting things up the wrong way). Erwin, the chat advisor was amazing and helped me with all my questions and even changed the relevant settings on our behalf! Now everything works absolutely perfectly! Thank you so much Erwin!
So far my experience was really good! I am helped by Ben throughout the whole integration process. He is patient, he explains things clearly, showed very good knowledge/understanding of the two systems (QBO & Shopify), and also good understanding of the accounting side of things, which was impressive. Very satisfied with my experience so far!
Sherwin and Ben were a great help today. They have quickly solved our problem. Great job today. Thank you so much.
I have had a great experience using QuickBooks Online and Support BEN is the best. He helped me with my syncing issues and saved me a ton of time exporting from Shopify! Thank you so much.
I contacted support about a "6000" problem and Sherwin was able to quickly fix this and get our orders transferred.
I had issue's with products and orders syncing with errors and David was all over it and help me pretty quickly. Now everything works great and I have learnt how to fix it next time. Thanks Heaps
The app works pretty well, but does have errors here and there. However, the best part is the customer service chat. Everyone who has helped me is quick and always resolves the issue. Most recently, I spoke with Dean. I can't say enough about the knowledge and professionalism of the customer support here.
I really like how this app allows you to sync with QuickBooks Online. It's fairly easy to install and connect. I spoke with the customer support rep, Vincent, who provided excellent help in ensuing my accounts are synced properly. I'd recommend this app
I had a bit of trouble trying to integrate my shopify account to my QBO account and with the help of Rominick this was done within a few minutes. Thank you for your excellent service you are the best.