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I was worried that this app wasn't going to work for us until I reached out to support. Karol was extremely attentive and helped make my job so much easier! I am so grateful she took the time to assist me and was even happier to be reconnected with her after my computer timed out. A huge thank you to Karol!!
Ronnie from OneSaas has helped me sync historical orders for our store. Thanks for the support. I highly recommend OneSaas.
Rafael was very helpful. He was quick to respond and knowledgeable as well.
He helped me fix some small issues, which were my errors. I am very satisfied with this app so far.
Troy provided excellent customer support. He demonstrated repeatedly a deep technical understanding of complicated and specific issues and quickly identified and implemented solutions. All while exhibiting a very positive experience. Every time I contact support the issue is handled with professionalism and expertise. I believe OneSaaS is the answer to very time consuming revenue reconciliations.
I waited for less than a minute when David showed up in the chat to help me. He knew what and how to solve the issue I had immediately. I appreciate his expertise.
The app comes in handy if you're using Quickbooks with Shopify. Setting it up is fairly easy and doesn't necessarily take customer support to assist. It may take a little time to figure out which Workflow's you need and don't need, but its flawless after achieving that. I did run into an issue where I wasn't receiving sync report emails. After some time passed, Ronnie was able to get me sorted out. I look forward to using this app for the foreseeable future.
Karol & Hazel, have been exceptional in their ability to solve my syncing problems, which I probably created. Epic customer service!!
This is doing exactly what I wanted it to do and is saving me considerable time .Thanks for the help getting the final bits Sorted Benielle from Shopify support .
If you want a bridge between Shopify and QuickBooks look no further .
Rom's customer support was great. He really helped me with the onboarding process and configuration of settings. Very quick aswell.
Overall the appp is easy to use and I'd recommend it to others who are trying to get their Shopify linked with QBO.
Paul has been amazing helping us with the syncing from QBO and shopify. We have contacted him twice and both times he has gone above and beyond to help and making sure our system is set up the best possible way based on our needs!