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Our company uses this app to sell our NA beer online. There have definitely been some bumps along the way getting it all worked out, but the support staff is awesome! Always able to fix our problems and very little wait time. Benielle helped me today and was able to address the issues, help me fix them, and get things back to normal quickly.
Still on my 7 day trial period but had issues syncing my data. Was able to connect with Dean via chat instantly without any wait time. He dug around to figure out what was the issue. Turns out it the issue was on Quickbooks' end. Dean walked me through how to change some settings on Quickbooks and my issue was resolved! Will likely switch over to paid plan. Very much appreciate the instant support, which is hard to find nowadays, I find.
Thanks, Karol for your guidance and to see into the matter for further support. I really appreciate your help.
Wow! Rom was so helpful! Sadly, the way I have set up my shop, this integration isn't suitable for me. However, Rom did everything they could to try and find a solution, and even gave me additional advise when we realised it could not work. I am so impressed with the customer service. Thank you!
I downloaded the app this evening and had some troubles getting used to it. I contacted support, which got back to me within a minute! (it's 8pm my time.) I was connected with Troy who was extremely helpful, knowledgeable, and patient.
The app works really well! Every time I have questions I use the chat and they have helped me immediately. Dean did a great job today.
Dean helped me with a very unusual request, I absolutly love him for it! this app intregration with quickbooks was seamless! LOVE IT
Love the app, and had exceptional service from Rominick importing historical data. Highly recommend it.
Great support from Ben. We are working out the kinks on the app the the support is great! Ben was knowledgeable and responsive and fixed our issue quickly.
Rominick is really helpful!! Thanks so much for guiding me and helping me resolve some technical issues. Appreciate it!