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Amazing service. Lori was a huge help to me! Once of the best customer service experiences. She help me with a lot of questions. Very professional and helpful.
Customer service was 5 star! i was reluctant to install the app at first, but as soon as i sent an email Sherwin was right there with a reply and guided me thru the entire process. was a couple of issues syncing up the store but was resolved in minutes! So far so good, very happy with the support so far
I was previously using quickbooks by bold to import my orders and inventory into QBO and then I came across OneSaas. This app allows more control of how orders are imported and their customer services is great. Karol was absolutely amazing! She walked me through the set up process and answered all of my questions. Definitely recommend this app.
I wanted to write a review of the customer service I just received from Troy. In a word, it was EXCELLENT!! I had way more questions than any of the articles you send out could answer, and so Troy created a screen-share, and I was able to ask specific questions and understand how OneSaas conveys information from Shopify to QBO.
It makes sense now, and I feel I can support the owner of Federal and Black, as I am her Accountant. It also means that I can support other Shopify business owners and will definitely suggest they use OneSaas to convey information rather than the other applications.
Troy impressed me with how much he knew, and it was easy to work with him. If OneSaas could build up a team of customer service reps like him that you could actively call into (if that is affordable), it could help OneSaas grow.
Again, I am thankful and appreciative for all Troy helped me with, and guided me through, and I look forward to being able to keep great records with my client.
-Michael
Fantastic product and exceptional service. Onesaas Support is always fast and helpful to assist with any technical questions. The middleware has completely automated our inventory management and accounting syncing :)
I needed more help integrating my Shopify account to my QBO account. Troy was incredibly helpful and knowledgable!
Sherwin gave me the best customer service ! A+
I would recommend this app. I received quick and professional service from Sherwin to help with the sync.
App is very easy to use and does a perfect job syncing my products and transactions. When I needed some assistance, Sherwin was patient and extremely helpful. Would recommend.
Ben was outstanding on his support provided to us today, thank you so much, Ben, and keep up the good work!
Best Wishes
Raul.