Avaliações (2 807)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
Editado a 5 de dezembro de 2022

Amazing service. Lori was a huge help to me! Once of the best customer service experiences. She help me with a lot of questions. Very professional and helpful.

Zone Collection Rive-Sud
Canadá
Aproximadamente 1 mês usando a aplicação
18 de julho de 2023

Customer service was 5 star! i was reluctant to install the app at first, but as soon as i sent an email Sherwin was right there with a reply and guided me thru the entire process. was a couple of issues syncing up the store but was resolved in minutes! So far so good, very happy with the support so far

Muffler Express - Canada
Canadá
Aproximadamente 1 mês usando a aplicação
24 de abril de 2021

I was previously using quickbooks by bold to import my orders and inventory into QBO and then I came across OneSaas. This app allows more control of how orders are imported and their customer services is great. Karol was absolutely amazing! She walked me through the set up process and answered all of my questions. Definitely recommend this app.

Dutton Brown
Estados Unidos
Aproximadamente 1 mês usando a aplicação
3 de março de 2020

I wanted to write a review of the customer service I just received from Troy. In a word, it was EXCELLENT!! I had way more questions than any of the articles you send out could answer, and so Troy created a screen-share, and I was able to ask specific questions and understand how OneSaas conveys information from Shopify to QBO.

It makes sense now, and I feel I can support the owner of Federal and Black, as I am her Accountant. It also means that I can support other Shopify business owners and will definitely suggest they use OneSaas to convey information rather than the other applications.

Troy impressed me with how much he knew, and it was easy to work with him. If OneSaas could build up a team of customer service reps like him that you could actively call into (if that is affordable), it could help OneSaas grow.

Again, I am thankful and appreciative for all Troy helped me with, and guided me through, and I look forward to being able to keep great records with my client.

-Michael

Federal & Black
Estados Unidos
Quase 3 anos usando a aplicação
1 de março de 2018

Fantastic product and exceptional service. Onesaas Support is always fast and helpful to assist with any technical questions. The middleware has completely automated our inventory management and accounting syncing :)

Plyco Online
Austrália
Quase 3 anos usando a aplicação
13 de março de 2020

I needed more help integrating my Shopify account to my QBO account. Troy was incredibly helpful and knowledgable!

DIRTCAR USA
Estados Unidos
Quase 3 anos usando a aplicação
4 de dezembro de 2023

Sherwin gave me the best customer service ! A+

Folklore
Canadá
Aproximadamente 1 mês usando a aplicação
30 de dezembro de 2022

I would recommend this app. I received quick and professional service from Sherwin to help with the sync.

Topsy Farms
Canadá
Aproximadamente 1 mês usando a aplicação
24 de maio de 2022

App is very easy to use and does a perfect job syncing my products and transactions. When I needed some assistance, Sherwin was patient and extremely helpful. Would recommend.

Stormy Wellington
Estados Unidos
Aproximadamente 1 mês usando a aplicação
30 de dezembro de 2022

Ben was outstanding on his support provided to us today, thank you so much, Ben, and keep up the good work!

Best Wishes
Raul.

AvantiDMR UK Store
Reino Unido
Aproximadamente 1 mês usando a aplicação