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I'm really glad QBO has made this a priority. Previously, I used a third-party app that has caused all sorts of accounting issues. When they started asking for money for a basic linking service, I was able to get this installed and Rom helped me through tax alignment issues.
Any time I need assistance QBO Connector help desk is on point and ready with the answers need ( If your lucky you will connect with Rafael)
Thanks again QBO Connector team!
Customer service was great. Ronnie helped me figure out how to connect my accountant asap. Definitely recommend
Was have issue with pulling old data and input in QB. Vincent able to help and make it work. Thanks
THank you to Vincent! I contacted customer support with the hope that someone would take the time to walk me through my workflow. I had some issues that were causing my QBO to report double my revenue (!!). Turns out I needed to edit my workflow - and Vincent was patient and helped me fine-tune things so that problem would be resolved. He answered many questions I had about other things involving my business and then emailed me the transcript of our chat so I can pass it along to my bookkeeper if she has any questions about why we did what we did! Perfect! Love having the quick and caring support.
Vincent was a great help excellent customer service. A++++ I like this app its really greattttttttttttttttttttttt
Troy helped me work out a bunch of different problems, was super polite and easy to work with great help!
Paul was great in helping with syncing orders and putting the money in the right accounts. It was done pretty quicky
Shervin helped me in configuration and now all is working really fine. App is nice and will multiply functionality.
I had problems reconciling my clients payment and invoice in QB, but thanks to Paul for saving me! He helped me edit the settings and guide me along the way!