QuickBooks Online Global

I have started using this for over 6 months and in the beginning when the integration was under the "old version" , the stability and performance of the app is usually up to the standard with occasional minor glitches where manual work has to be done in Xero.

However, once OneSaaS has moved to a new integration platform in February 2019, the quality of the integration has greatly diminished where it is creating a lot of extra workload and the level of confidence for the app has greatly dropped for me because there have been missing invoices that are not synced into Xero for unknown reasons until you contact support!

In addition, the lead time for support to reply / resolve issues are much longer compared to 3-4 months ago.

Product sync on the new integration is extremely poor, as the mapping of the products are not as customized as before.

The product description on shopify is now being synced into Xero's product description, suspecting this is due to the majority of the users for this integration are pushing for this change so it is now done this way, where it is not suitable for minority users of the integration.

Depending on your actual needs, this app could be useful or devastating to your workflow.

Would still recommend this app as long as it's suitable to your company's workflow

I am still navigating how to use this app to work best for my needs. Sherwin from customer service was a huge help in explaining how the system works and helping me understand how to sync and what data can transfer between the two applications. It's not very intuitive on it's own, so I was super thankful for all of Sherwin's insights!

Only just started, but the service is very quick. Instant customer service so far. Thank you Karol and friends.

Sherwin was very helpful, patient, understanding, and knowledge-able to get my sync into my QBO! Thanks bud although somewhat helpful. UPDATE on app. The App is incomplete. The app will not be able to undo the synced data in QBO. We can only delete data on the app, and you may manually delete or start a clean slate with QB by purging data. App only integrates with Shopify's API which means Shopify Payments is the ONLY payment gateway we will be able to pull records from. and we mainly rely on the data the Shopify's API sends us, which are payments from their own Shipofy Payments, not including other gateway.

Looks great but doesn't support Shopify Edit Orders. So if you edit an order, a customer pays the updated invoice in Shopify, it will not sync over. That money will not be accounted for in quickbooks.