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Contacted OneSaas support for a very strange problem where non-inventory items were converting to services in QBO somehow. I received prompt service on chat, and the developers looked into it promptly. The problem was resolved by OneSaas and it wasn't even their App that was causing the problem. Great follow-up & knowledgeable support. Thanks to Johnny, and Troy, and the Development team who looked into this...Great Job!
Very helpful staff! They'll talk you through any issues you that may arise. Paul is absolutely AWESOME and helped me in a variety of ways when I needed it most. I would definitely recommend this app!
I had quite a few issues trying to get things to sync because of how the chart of accounts was set up. I got on chat and Rom answered almost straight away, stayed with me for over half an hour and got everything working. Honestly great service! And now it's much easier for me to record the fees with the shopify payouts and make sure everything is done correctly.
great app & very helpfull team
DEAN spent more than an hour with me to configure the app & to make sure everything is going well.
& Troy really helped to reconfigure all my settings after making it messy from my end.
thanks & keep up the good work.
Dean in customer service was very patient and helpful. The setup process was also very straightforward. I highly recommend!
Rominick was so helpful setting up this app and helping me with every process. Great app still trying to learn quickbooks. hope it turns out to be good
Ronnie in support was very helpful and the app works great! We are very happy with the ability to submit transactions automatically to Quickbooks Online.
Brilliant service by Sherwin, Vincent and Karol! Very prompt and helpful! Resolved my question quickly and was willing to go above and beyond to assist. Thanks
vincent was very helpful. I was in a maze of confusion between QB and QB connector and Shopify and he guided me. THANK YOU!
Sherwin was a great help! All the support has been fantastic! Anytime i have a question they are ready to help.