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I'm a brand new customer and just at the tail end of setting up my integration but had to hop on to leave a 5-star review for the outstanding customer support I received today from Paul. Getting all of this set up was weighing heavy on my and felt far beyond my capabilities but Paul walked me through each step, shared links and screenshots and was so friendly and patient through the whole process. What an awesome representative of a company that now has my loyalty for life. Thank you, Paul. You are a real asset to your organization!
Lori was incredibly helpful in getting my account set up. Would recommend! (Especially if it's Lori!)
Ben's exceptional customer service truly impressed me. He was incredibly helpful, patient, and knowledgeable throughout our interaction. His prompt responses and willingness to go the extra mile made my experience outstanding. I couldn't be more satisfied and would highly recommend seeking his assistance for any future queries. Kudos to Ben for a job well done!
Idk about the app quite yet, except to say I had trouble connecting it to my Shopify. BUT it was redeemed by Ben the customer service agent who helped to get us up and running. I now see my transactions flowing as expected. Thanks Ben
I had some questions about integrating Shopify with QBO. Karol was able to quickly answer my questions and fix my problems. It is now integrating with QBO.
Very good customer service. Sherwin helped me with walking me through the integration process as well as taking over when needed and giving best practice instructions.
We had a few issues with syncing and tax set up errors, Ronnie fixed them all quickly and simply and the one he couldn't immediately fix he followed up via email and now we are back on track. This is so much better than previous app we used to connect. The support team are great and so polite and friendly. Would recommend.
We enjoy the app. Karol really helped us with the setup with shopify integration to quickbooks online.
Vincent was helpful and assisted me quickly with the issue I was having after I explained the issue.
I was struggling a lot setting up the app and Troy was amazingly helpful in getting me set up. This is definitely one of the best customer service experiences I have ever had, highly recommend!