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Customer service with this app is top notch. Especially Rafael who has helped me immensely in my initial setup of syncing data between QuickBooks and Shopify.
Great Customer service. still in the early days but looks good so far. Sherwin and Troy were super helpful to sort few things for me.
Fairly straight forward set up. I had a few small syncing errors and using the Live Chat feature I was connected with Ben in less than a minute and he solved all my issues immediately. Very happy with the app and customer service.
David was very helpful when I had syncing issues with my orders and solved the problem easily and right away
I found this app to be really useful and great for saving time. Their customer service is outstanding. Worked with Vince a couple times and found him to be very responsive, knowledgeable and patient.
Sherwin was great with the support side of things. Sorted an issue I was having with the reporting of sales data in 2 minutes and did the work for me.
We are launching a new website with Shopify and many integrations. OneSaas has been by far the best customer service experience. Super responsive via chat, they follow up via email when you forget you started a chat. Will answer anything! Answers thoughtfully and always trying to understand their customers work flow and how best they can integrate accordingly. AMAZING! DEAN was super responsive and so friendly!
I needed help connecting my QB account with Shopify and couldn't be more pleased with the helpdesk service from Ben. I am in no way a business person or accountant, but Ben helped me with every question I had to do with set-up and each option I could take. I couldn't give more praise to QB's customer service team. 10/10.
Vincent helped me with the integration. There were some errors that came up but he helped troubleshoot and resolve the issues. It is working! The real time support was very helpful. Vincent on their integration team was friendly and knowledgable.
Benielle offered great service! I would use this app and recommend it to others for easy connection of shopify to quickbooks