Avaliações (2 473)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
22 de fevereiro de 2022

I use the payout mode for each of my 4 stores. I setup a new sales channel in quickbooks to match the shopify store where my payout was coming from, that way I can keep track of which shopify payout matches each entry in quickbooks. Highly recommend using their chat system, they can access your quickbooks and help with configuration in real time. Vincent helped me A LOT, I saved SO MUCH TIME!!

WOWCREAM.com
Japão
About 19 hours usando a aplicação
27 de janeiro de 2021

Was having issues with invoices exporting into quick books and Troy quickly fixed the issue we were having. Awesome to deal with!

814 UTV Suspension
Estados Unidos
About 19 hours usando a aplicação
1 de fevereiro de 2022

Was a little overwhelmed with the synch and how it would look, Dean was very patient and helped me out a ton

Just Get Wet
Estados Unidos
About 19 hours usando a aplicação
30 de março de 2022

Rafael was such a help and so friendly, he really helped our company out. We needed help with transactions and he was able to get us taken care of.

Lithium Auto Care
Estados Unidos
About 19 hours usando a aplicação
18 de fevereiro de 2022

I'm just starting with the app, but if it's as good as the support service I'll be very happy. Rominick helped me through the set up and answered all my questions patiently, despite my cluelessness. Best support I've had from anywhere in a long time.

Toolman Limited
Irlanda
About 18 hours usando a aplicação
18 de abril de 2023

Sherwin was awesome helping get our sync going! I was not sure of all the specifics and he helped me get it mapped out with no errors.

Rice Road Greenhouses
Canadá
About 18 hours usando a aplicação
15 de março de 2023

Exceptional customer service was received from Lori and her team as they quickly added my country so I was able to successfully connect my store to my QB account. Highly recommend for the convenience and efficiency!

Ivy + Rue
Trindade e Tobago
About 18 hours usando a aplicação
14 de abril de 2022

I just used the app for the first time. Had some issues with a duplicate account (this was my own fault) and syncing to my shopify store. Used the chat and was being assisted by Sherwin with in minutes. Very helpful, fixed my issued right away as well as took care of the extra account. He was very east to chat with and easy to understand. Thanks for the great service Sherwin!

Skyline Models
Canadá
About 18 hours usando a aplicação
Editado a 8 de agosto de 2021

It's my first day to use it and we're all set up already. Vincent (Chat support) is awesome too and was very knowledgeable of the system!!! Makes everything so much easier to do.

EZ HomeIdeas
Filipinas
About 18 hours usando a aplicação
12 de janeiro de 2021

I really wanted to Like this App, The customer service response times are great. Our issue is the very limited Sales Tax Syncing capacity. Shopify collects sales tax Based on State County and City. However, Onesass Combines them all into one independent Tax item that must be created in QBO to match. So hundreds of tax items must be built in QBO in order to sync.

Badfish SUP
Estados Unidos
23 days usando a aplicação
Questão respondida por Intuit 24 de janeiro de 2021

Hi Badfish SUP,
Our support team has reached out letting you know that a QuickBooks Online has an automated tax feature that would help address having to set up sales tax per country per state. OneSaas supports this automated tax feature and syncs your sales data from Shopify to QuickBooks Online without having to set up a tax in QuickBooks Online per country and city. Please chat to our customer champions online if you’d like some help or more information on setting this up? You can chat to us online via our website or in-app or email them at support@onesaas.com
The OneSaas Team