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I synced for the first time with Quick Books and ran into multiple issues, mostly because I am new to the plugin. Dean helped to get me going very efficiently and I was able to navigate to the next steps with some more help.
Ronnie was a GREAT help. Very specific answers to my questions and walked me through step by step and with screenshots!
Amazing app, but more importantly amazing Support. Vincent helped me today address several issues with the configuration, super prompt service and in-depth knowledge!
This app is very good at providing all the services we required and also many other features that other apps could not provide. Even the basic plan allows us to sync and point all the products from Shopify to the correct items in QBO with the help of their customer service live chat. Rafael, Karol and Vince were so patient although I myself felt annoyed at my million questions. From syncing to troubleshooting, i will give them extra 5 more stars for that!
The flexibility the app provides when setting it up is outstanding. Additionally, as I had some doubts on how to finalize some choices, I reached out to customer service and was more than pleased. Karol really made it as easy as possible to navigate the options as she was reactive, knowledgeable and personable.
The integration with quickbooks is great and the customer support is really amazing. Sherwin was quick to help resolve our issues and provide guidance on how we could better utilise quickbooks
I had issues syncing my shopify and QBO, Sherwin helped with step by step instructions on how to resolve the issue and also gave me great insight on other things I can do with these two programs working together.
Thanks for the help Rafael ! It was simple and easy to communicate with you ! A direct answer to a small question I had about start-up. Thanks again!
Paul was extremely helpful. Helped me setup my shopfiy store to sync to quickbooks and knew all the answers to my questions. It's a rare moment when online support actually works!
thanks Paul
Awesome service and setup. Ronnie helped me get everything set up and working in no time! Highly recommend.