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Sherwin was super helpful and patient when helping out undertanding that us entrepreneurs may be juggling a lot of different functions and not always under all the intricacies of each software. Glad to see this high level of customer service!
Vincent was amazing! QuickBooks/OneSaas typically only syncs one month of transactions and I really wanted to go back to January 1st. Somehow he worked some magic and now I have all of my transactions in Quickbooks! He saved me hours and hours of manual entries and the headache of doing so, not to mention he was happy to do it! I can't thank him enough and I know come tax time it will make all the difference!
Great support from Rom. He helped me to understand how to set up the integration properly
Simply does not work. Incredible that a native app by QuickBooks fails to connect to QuickBooks, i tried 2 days not a single invoice or a costumer was imported.
Very useful app, and saves a lot of time.
I messed things up by recreating my quickbooks account and messing up all the links in the backend, but Rom from support helped me out super quickly and got me back up and running.
Note to anyone reading, you're going to have issues if you ask Quickbooks to start over after installing this app. I would install the app only when you're sure your quickbooks is setup how you like.
Anyway, good little app and super fast and professional support.
Just installed and integrated with my shopify store... its a great tool to push invoices to QB... Sherwin helped me in setting this up for me... Once again.. Thanks Sherwin.. This really solves lot for us...
I started my free trial yesterday. I was worried about the implentation being done correctly but everytime I have logged in it has been super quick for a response and help on the resolution. Their support has been amazing and very helpful and I haven't even past my free trial yet. Dean, Marck, and Ronnie have been most helpful and I believe we will be upgrading to the full version soon.
Ronnie chatted with me like a champ. Solved my issue. I was trying to keep up with him. Very happy customer.
I synced for the first time with Quick Books and ran into multiple issues, mostly because I am new to the plugin. Dean helped to get me going very efficiently and I was able to navigate to the next steps with some more help.
Ronnie was a GREAT help. Very specific answers to my questions and walked me through step by step and with screenshots!