QuickBooks Online Global , 1 974 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
20 de março de 2023

This is the exact app we needed to sync our Shopify data with QBO. There is a good amount of control so you can set exactly what and when it get's synced over. We are able to just sync unpaid orders in Shopify so we are able to invoice in QBO. When I had an issue with the connector showing an error I used the live chat support and Clarisse was able to quickly fix my issue. Would recommend.

Concrete Countertop Solutions
Estados Unidos
9 months usando a aplicação
25 de agosto de 2023

Customer support is unbelievable! I chatted in to get some help (due to my own non-tech-savviness, not because the app is confusing.) Rom answered my chat request immediately, and was polite, professional, and patient with my silly questions. They literally had me sorted out within 60 seconds of typing my question. Really looking forward to using this app to streamline my business, and I know I'm in good hands and will be able to get any future support I need quickly! Thank you again Rom, you're a star!

Polar Pete's Freeze Dried Treats
Canadá
26 de julho de 2023

I've recently had the pleasure of using the QuickBooks Online Connector on our Shopify store, and to say the experience was exceptional would be an understatement.

The QuickBooks Online Connector is an absolute game-changer. The integration process was fluid, easy to navigate, and designed with user-experience in mind. It has proved invaluable in simplifying our bookkeeping processes and providing real-time financial data, allowing us to focus more on growing our business.

Yet, what truly set this experience apart was the stellar support we received from Rom. His professionalism, expertise, and dedication to customer service were truly beyond compare. He walked us through addressing some sync issues we had and made the whole process a breeze.

Rom's support was the epitome of excellence, making our journey with QuickBooks Online Connector not just satisfactory, but truly delightful.

To anyone seeking to streamline their eCommerce operations, I can't recommend QuickBooks Online Connector enough. And if you get a chance to work with Rom, rest assured you're in the best hands.

Thank you, QuickBooks and Rom, for making eCommerce a breeze for us!

Raptor Racing
Canadá
7 months usando a aplicação
17 de agosto de 2023

I have a US-based Shopify store and recently this application was removed for new downloads for US-based stores. I reached out to OneSaas support and was prompted to start a live chat to request access to this app. I explained my goals for using this application, which included syncing customer contact data between Shopify and QBO, generating invoices in QBO using customer data for orders labeled as Pending in shopify and syncing new products from shopify to QBO. I was helped by a very nice and knowledgable support associate named Karol who answered all my questions and guided me through the process. I have been happy so far and find this app and the service to be fantastic. Thank you Karol!

Red Mountain Distributors
Estados Unidos
About 1 hour usando a aplicação
2 de fevereiro de 2023

I recently started using the Onesaas product and have been thoroughly impressed with the level of support and expertise provided by Ben. His attention to detail and ability to understand my specific business needs has made the integration process seamless and stress-free. With his quick response times and personalized approach, I have complete confidence in his ability to resolve any issues that may arise. Ben goes above and beyond to ensure customer satisfaction and I am truly grateful for his dedication to his work. Would love to see AUTOMATIC SYNCING of product price/description etc to quickbooks tho. Thanks again

Ça Marche
Canadá
24 days usando a aplicação
24 de abril de 2023

I dealt with Sherwin for a better part of a day as we were syncing a large new client of mine from January-April. They even made an exception for us on how far back they would go. We were in the middle of a transition from QBD to QBO and it was essential that this integration worked for my client as they over 500+ products and inventory is reconciled between both systems. We did lots of testing and multiple syncs and they helped me work through all the errors easily, with screenshots and guides of what to do as we were testing and correcting. They were the upmost prepared for me and I feel like they were ready for what I thought was a large project! Myself and the client are very happy. Highly recommend this app for the amount of time it will save.

CSEP Store
Canadá
About 4 hours usando a aplicação
20 de novembro de 2022

My previous feed broke and I installed this. It is quite comprehensive and needs to be set up carefully. I got an immediate response from the chat and Karol helped me through what I needed. She stayed patiently with me until all the issues were resolved, adjusting and resyncing until we were happy. Incredibly impressed with the service -would definitely recommend. thanks Karol -you made my day 100% easier!

PuzzleTrails
Austrália
3 months usando a aplicação
11 de maio de 2023

I am happy to provide a review for Ben, a customer support representative at Quickbooks. I had the pleasure of interacting with Ben during a recent account set up, and I must say that he exceeded my expectations in terms of customer service.

Ben was extremely patient and understanding throughout the entire process. As someone who gets easily worried about accounting-related matters, I was grateful that he took the time to simplify the process and explain everything in detail. He was thorough and walked me through every step, ensuring that I understood each concept before moving on.

What stood out most to me about Ben was his willingness to spend over 40 minutes with me, ensuring that everything was set up correctly and to my satisfaction. His dedication to helping me was evident, and I appreciated that he went above and beyond to ensure that I was comfortable with the process.

Overall, I had an excellent experience with Ben and would highly recommend him to anyone in need of customer support at Quickbooks. His knowledge, patience, and dedication to helping customers are truly exceptional, and I am grateful for his assistance.

London Bullion
Reino Unido
8 months usando a aplicação
28 de agosto de 2023

The live tech support service was fantastic and allowed me to continuing working into the evening as I started my chat at about 8pm in the evening. David, the tech support that answered the chat bubble, was incredibly patient and took the time to explain the changes needed along with screenshots. He was able to quickly help me resolve an issue with the configuration, clear the outstanding sync issues being experienced, and show me how to fix it myself in the future - all in less than 15 minutes. Kuddos to your customer service, David!

The Vault Cultural Collective
Canadá
Over 1 year usando a aplicação
18 de janeiro de 2023

I can't say enough good things about this app and the team working on it. Sherwin was incredibly friendly and helpful and helped me solve my issue immediately.

Seamless integration as well between QBO and Shopify. I highly recommend this product over all the others out there.

SuperiorSkin
Canadá
2 months usando a aplicação