QuickBooks Online Global , 2 086 avaliações
The app helped in updating our new QuickBooks software with sales going back 6 months. The customer service person I was lucky enough to speak to, BEN, was fantastic. I could sense his passion from the screen. He was really patient and even though the app said we could only sync back 30 days, he was kind enough to ensure we got all the data going back 6 months into the software. It saved me a lot of time and he was brilliant and remained online all through the process. I am very happy. If the product performs as well as the support service then i am confident i will have no issues.
Mr.Paul (Customer Support) was great and very helpful man. I was problem in sync Shopify and QB. He can help within a few minutes to solve the problem. Thank you Mr.Paul.
I want to take a minute to say how much I'm pleased with the great service I just received from Sherwin, very competant and efficient!
Excellent customer service from Sherwin who noticed I was having sync issues and helped me resolve the issue.
Very good and fast Customer Service. Karol was very very helpful and always doing everything possible to solve our problems.
Good app - but really the strength is in the customer support. It is separate to Shopify and Quickbooks - they are great... especially Ben who has been who has been patient, polite, knowledgable and saved me hours and hours of wasted work!!!
Rom's customer support was great. He really helped me with the onboarding process and configuration of settings. Very quick aswell.
Overall the appp is easy to use and I'd recommend it to others who are trying to get their Shopify linked with QBO.
Awesome customer service...!!!
Excellent work from Troy (OneSaas), Karol (OneSaas), Marck (OneSaas), Ronnie (OneSaas) and Sherwin (OneSaas).
They really went beyond expectations, but above all... they worked as a team.
It shows great company culture that reflects on customer experience.
Ronnie was a life saver! Just helped me seamlessly set up my first Shopify integration into QBO and it was so easy! I literally just had to answer a few guided questions regarding account mapping and he handled all the rest! I was super stressed about trusting myself to set this up without making a mess and Ronnie easily just handled it! 10 out of 10 -- five stars is not enough!
Oct 19-2023: Logged on today after received a notification that there was an issue with the sync. As soon as I logged on Sherwin was there to assist with correcting the tax codes that were giving me grief. Sherwin was very knowledgeable and was able to answer questions and provide additional information to help me from a making what would have been a really mess -- changing the import style to deposit/ payout instead of order!
Thanks to (ROM) I was able to connect two Shopify stores to my Quickbooks. However, I wish I could connect both using just one app.