QuickBooks Online Global , 1 973 avaliações
The live tech support service was fantastic and allowed me to continuing working into the evening as I started my chat at about 8pm in the evening. David, the tech support that answered the chat bubble, was incredibly patient and took the time to explain the changes needed along with screenshots. He was able to quickly help me resolve an issue with the configuration, clear the outstanding sync issues being experienced, and show me how to fix it myself in the future - all in less than 15 minutes. Kuddos to your customer service, David!
This has been pretty easy to set up. After my first sync, there were some issues. I chatted with Sherwin, and he fixed everything really quickly, and explained what was done, and what I need to do to keep it going smoothly (just unchecked a box, really). This app works and works well. Definitely worth it.
Usually, I do not write reviews (positive or negative), but as one of the customers using QuickBooks and Shopify connector, having Sync issues with error messages, I decided to leave one to share my experience. I was so lucky to connect with SHERWIN. Very nice, polite problem solver :). Nowadays, we do not experience good customer service, but Sherwin helped me to resolve my sync problems in a matter of minutes from start to finish. Thank you, Sherwin. I am glad that we have such a great support.
I have been using the QBO App. for the past two years, and with the bookkeeping team and lots of customer support, I have gained the knowledge to do my business myself and without extra employees now that I've downsized my business. Today Ben gave me the extra assistance I needed to fix an issue within the QBO Connector. Ben was patient and most helpful as he explained and worked me through the issue that had to be fixed on both of our ends. Great customer support! I definitely recommend QBO. Susan, Detroit, Michigan
Fought using the online version for sooo long but connectors for desktop were a substantial problem. Couldn't believe how easy this integration was and how seamlessly it works including payment info. I've had a couple little hiccups but support (Ben) is always available FAST and gets it fixed and explained (when I ask) just as quick. Couldn't be happier with this app and the support behind it! Thank you for making my day so much easier!!
If you guys are looking for a company that will help you along the process with customer service that is top notch, you've found them here! Sherwin, one of there support agents, helped me tremendously for over an hour fix a number of problems I was struggling with for weeks.
I would recommend these guys to anyone.
I am so happy to have found this App to automatically create invoices in my Quickbooks Accounting. It was easy to install. Had an issue and contacted the Chat support in the app which pretty quickly helped me adjust the configurations settings i needed. David was very knowledgeable and provided excellent support. I am happy this app has a chat support right on the app connector.
I would recommend it---the customer service is great- I have been helped by many via the chat. Today I worked with Dean for a very long time and he was patient and fixed every issue as far as I can tell!
Just worked again with David and he fixed my problem very quickly! Still reccommended!
I installed this on my Shopify app last year but haven't had a chance to set it up until recently. I'm clueless about any Accounting apps so i wasn't sure what I was doing. David from Customer Support was very helpful and patient and my integration issues were resolved in no time.
App is straightforward after all! Highly recommend!
I was overwhelmed by the complexity of beginning my journey with not only QB but also how to integrate and the customer service associate Rom was absolutely outstanding. So patient and understanding, explaining everything to me in detail and going through each and every step to help. Even providing screenshots to show exactly what I needed. I am so happy it is now all working thanks to Rom and their amazing customer service. This has elevated this app to 5 stars