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SHERWIN helped me two times in the last two days, quick response and good support. He was able to help me quickly ! Thanks again.
I've been using this app for a year now since my client moved their online shop to Shopify. It works very well and considering the tens of thousand of sales being brought across I get minimal amounts of errors. On the rare occasions that I've had to use support I've also found them very helpful and get any problems I've had sorted very quickly. I particularly want to mention Nick who helped me out this morning with a syncing issue.
I use this app to sync my orders to QBO and it works really well. When I have a question or issue, the customer service can always help. I've worked with Rafael, Hazel and Johnny and they were great!
Hi Ashley, thanks for the kind words! It's great to hear that OneSaas has helped your business, and that our customer support team has been useful to you!
If you're interested in having your business success featured on our website and social media, send a quick email to marketing@onesaas.com - looking forward to hearing from you!
Josh fixed some issues and then all the orders came through. Excellent service
Una app muy completa. Si necesitas ayuda o te surge algún problema en ella, puedes contactar con el centro de ayuda y enseguida algún agente muy profesional y amable como Adela te ayudará a solucionarlo.
Hi Kathrin, thank you kindly for your review, Adela and our team of OneSaas customer support champions are always pleased to assist you!
If you're interested in having your business success featured on our website and social media, please send a quick email to marketing@onesaas.com . Hope to hear from you soon!
This app is exactly what we needed to integrate our shopify sales into our QBO accounting. When I had an issue, I reached out the support chat and Sherwin immediately was able to resolve it and explain how to avoid future problems. A few days later, I had a question and Dean from support was awesome too. So glad to have this for our small business!
LORI was just amazing customer service. Im not sure about every rep but she was just incredible. Thanks for all your help!
David was really polite and managed to solve the connection issue straight away.
Thank you again David
Very easy to connect Shopify and Ben from QBO was able to help me navigate any issues I had. He was patient and knowledgeable throughout the session, pointing out where I need to do additional checks and the best ways to show information in QBO.
I received awesome support today from Sherwin using their Chat tool. He helped us find a solution to an inefficient process that had been plaguing our systems for a while, and with his help we are now much more efficient and accurate!