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Ronnie was very helpful and quick in answering my questions about syncing Quickbooks to Shopify. And friendly too.
The live chat feature is helpful. ROM was able to take over and sync all my products for me which was helpful for someone that has no idea what they are doing when it comes to the bookkeeping side of the business.
Mostly working, but currently we're experiencing a technical issue. Not yet resolved, but Vince in support is killin' it with great customer chat support. Thanks, Vince!
It has bugs at times, but customer service is great. Hazel has helped me several times and has been detailed and attentive.
Je démarre sur QUICKBOOKS, ça semble vraiment top. L'installation et les intégrations peuvent sembler complexes et elles le sont il ne faut pas se mentir, mais l'encadrement, les aides multiples proposées par les équipes QBO, en ligne, via CHAT, Webinar, vidéos YouTube, et bien sûr au téléphone sont excellentes. Je recommande particulièrement les appels directs (top échange ce matin avec Angélique de QBO), et le CHAT super top avec SHERWIN qui m'a bien aidé a corriger mes erreurs de synchro avec Shopify :) Merci beaucoup @SHERWIN !
Rom and Sherwin were both very helpful in fixing my sync issue with QB online! I was getting some errors and things were resolved quickly.
Good support from Dean today to troubleshoot some notifications. I will know soon enough if the problem is resolved, but it is good to have online chat available.
Sherwin helped me tremendously. I had been trying to connect Shopify to quickbooks for several days. He is top notch employee. You are fortunate to have. Would rate as 5 star.
LORI is always super quick and efficient when it comes to solving my 2500 errors. The 4 stars is not for the support, because it is always tops. It's more because I expérience 2500 quite a lot. So maybe there is something to look at there... Something to do with POS and Quickbooks not "understanding" eachother...
The apps does have some functionality issues for me but the support is amazing. I worked with Ben who seamlessly helped to fix my issues and get me sorted. He was efficient and thorough