Avaliações (2 879)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
14 de abril de 2021

Were trying to streamline our workload between Shopify & QBO Im not totally sure of the outcome so I needed help through the online chat. Karol helped me with some pretty difficult challenges (taxes across Canada), inventory and she was great. Very much appreciated on our end. Great service.

Joseph's Inspirational
Canadá
Aproximadamente 3 anos usando a aplicação
Editado a 24 de julho de 2024

I recently had the pleasure of working with Troy from technical support, and I can't say enough good things about him. Troy is incredibly smart and has a remarkable ability to quickly identify and address problems. He is strictly focused on finding solutions, ensuring that issues are resolved efficiently and effectively.

What truly sets Troy apart is his great sense of humor. Even in the midst of technical challenges, he manages to keep the atmosphere light and positive, making the experience much more enjoyable.

I genuinely wish I could have an employee like Troy on my team. His combination of expertise, dedication, and humor makes him an invaluable asset. Highly recommend!

Tile Lane
Austrália
Aproximadamente 3 anos usando a aplicação
Editado a 27 de abril de 2022

Sherwin is a genius. He was amazing. He helped me understand my needs better! He was so patient with me. He helped me a lot. Thank you! Today I have received some help from Lori and it was very Helpful
Excellent support
Thanks a lot

Fallen Footwear US
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Editado a 13 de setembro de 2021

The customer service is outstanding, especially from Ronnie. My questions were answered immediately and all synching issues fixed within seconds. It's the best customer service I've experienced via website.

Wilkin & May
Estados Unidos
Aproximadamente 3 anos usando a aplicação
5 de fevereiro de 2024

Still working on integration, but I think the QBO app will really help us streamline. Got some great guidance from Karol through the chat and was able to get some answers to questions fairly particular to our business--super polite, quick reply, and thorough. Looking forward to seeing what the app can really do.

Monforte Dairy Online Store
Canadá
Aproximadamente 3 anos usando a aplicação
25 de agosto de 2021

The app is very well made and simple to set up however I still needed a little more help. Ronnie was able to fix the issue for me and explain to me the root cause. It was a setup mistake on my end! Please reach out to the Quickbooks team they are very helpful!

Minimal Ethos
Estados Unidos
Aproximadamente 3 anos usando a aplicação
15 de abril de 2021

App is working fine. Only just installed but really easy even if you have no accounting experience. I can see why there are so many 5 * reviews here. Troy is wonderful. Knows what he is doing and does it professionally and fast. He is very patient and helped me a lot :)

Stoned Hilda
Austrália
Aproximadamente 3 anos usando a aplicação
27 de novembro de 2023

I was having an issue with a sync & the customer service agent, Rom, was extremely helpful getting solved quickly. I am very happy with Rom's support --they were incredibly helpful.

adoorn
Estados Unidos
Aproximadamente 3 anos usando a aplicação
2 de dezembro de 2022

Lori was a huge help to me! Once of the best customer service experiences so far! I am very pleased and would definitely use her help again.

Claudia Mae Jewelry
Estados Unidos
Aproximadamente 3 anos usando a aplicação
18 de junho de 2021

Used OneSaas to sync the Sales. Worked with Troy from OneSaas and he was very helpful. Very thorough customer service and was extremely patient. I would recommend. Looking forward to when OneSaas can integrate Bundles into the auto sync as well

Haute Noire
Canadá
Aproximadamente 3 anos usando a aplicação