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Rom and Sherwin were both very helpful in fixing my sync issue with QB online! I was getting some errors and things were resolved quickly.
We use this app to bring a portion of our transactions (filter out Amazon) into Quickbooks. It makes all the entries for sales as well as Shopify fees. Super handy. When I ran into a challenge, Ronnie was very helpful and we got it resolved in only a minute or so.
This app saves me a lot of work and time when it comes to my small business books. Ronnie was a huge help in solving my issue. He was friendly and very knowledgeable, resulting in a quick fix!
Great support! Clear and precise advice. What an absolute pleasure to deal with David! Thank you.
Thank you Hazel for your help! You help me to solve my issues
Very fast service
They answer all my questions
Lori really helped me understand the integration aspect! I am sooo incredibly new to this, and I overcomplicate a lot of things. She explained the answers to my questions to where I have a better understanding of what I need or don't!
Good support from Dean today to troubleshoot some notifications. I will know soon enough if the problem is resolved, but it is good to have online chat available.
This is the exact app we needed to sync our Shopify data with QBO. There is a good amount of control so you can set exactly what and when it get's synced over. We are able to just sync unpaid orders in Shopify so we are able to invoice in QBO. When I had an issue with the connector showing an error I used the live chat support and Clarisse was able to quickly fix my issue. Would recommend.
Update: Needed help again and David was able to fix our issue in less than an hour of writing an email.
Great app that works as needed. Support is quick and efficient (special mention to Vincent) to understand and fix the issues we might face.
Sherwin was very helpful and helped me clear an error message quickly. It was great customer service.