QuickBooks Online Global , 1 829 avaliações
I have been dealing with some sync issues and couldn't figure out how to fix them. I contacted chat support and was lucky enough to reach Ben. He was able to not only fix the issue, but he told me what the issue was so I could fix it myself in the future. I wish I had reached out sooner! A+ service. No waiting in a chat queue or speaking with a bot. Outstanding! We need more people like Ben in this world!
Usually, I do not write reviews (positive or negative), but as one of the customers using QuickBooks and Shopify connector, having Sync issues with error messages, I decided to leave one to share my experience. I was so lucky to connect with SHERWIN. Very nice, polite problem solver :). Nowadays, we do not experience good customer service, but Sherwin helped me to resolve my sync problems in a matter of minutes from start to finish. Thank you, Sherwin. I am glad that we have such a great support.
David was so helpful and informative. He was very clear and quickly assisted with the issue. I appreciate David's help and recommend him for any technical help.
I dealt with Sherwin for a better part of a day as we were syncing a large new client of mine from January-April. They even made an exception for us on how far back they would go. We were in the middle of a transition from QBD to QBO and it was essential that this integration worked for my client as they over 500+ products and inventory is reconciled between both systems. We did lots of testing and multiple syncs and they helped me work through all the errors easily, with screenshots and guides of what to do as we were testing and correcting. They were the upmost prepared for me and I feel like they were ready for what I thought was a large project! Myself and the client are very happy. Highly recommend this app for the amount of time it will save.
I was having difficulty and getting lots of sync errors. Rom provided excellent customer service. He was patient and walk me through everything from start to finish and my issues are now resolved.
Lori was incredibly helpful in getting my account set up. Would recommend! (Especially if it's Lori!)
Clarisse was super helpful and made my day.
I have been using this software for more than 5 years. Always impressed with how dedicated the team is.
I was about to connect it and got confused with all the stuff I could connect and sync. I noticed there was a chat bot, so I chatted in and chatted with Troy. He was super fast and extremely helpful!
He asked what I wanted, and he ended up doing all the work for me on his end and got everything synced that I wanted synced.
I like this software it seems to work as advertised and if you ever have any issues they are happy to help.
Best customer support I have ever had, Thank you so much SHERWIN
Great app, needed a little help back syncing and was helped by Ben in a few minutes to get it done, great service!