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The technical service is agile and very efficient. Then they work on the solution of the problems.
Troy and Rafael are two very nice and very capable boys.
We are very satisfied with Onesaas
Ben helped me quickly load an order in from shopify. He was quick! I appreciated his quick help and kindness.
Troy is a Rockstar! He's gone above and beyond his support duties. Helped to sync our store from 8 months ago. Spent time making sure we have all sales show up in QuickBooks, all fees show up in QuickBooks, and also explained how we need to edit our SKU's in order to avoid future errors! Troy deserves a huge raise! I will forever be grateful for his support! I'm considering hiring him myself! Employees like this only come around once in a lifetime! We will forever be using QuickBooks and the Shopify app for QuickBooks, thanks to Troy!
Thank you Rockstar!
Louis.
We had a alot of sync issues however Karol was very helpful and assured us they would get resolved in a timely manner. Thank you again Karol for your help!
Clarisse donne un service impeccable à chaque fois! Rapidité d'action et professionnalise garantis! Merci énormément
This is the exact app we needed to sync our Shopify data with QBO. There is a good amount of control so you can set exactly what and when it get's synced over. We are able to just sync unpaid orders in Shopify so we are able to invoice in QBO. When I had an issue with the connector showing an error I used the live chat support and Clarisse was able to quickly fix my issue. Would recommend.
Update: Needed help again and David was able to fix our issue in less than an hour of writing an email.
Update: Sherwin solved our issue in a quick simple chat
This app works great to help keep everything synced and organized. I had trouble with figuring out why my sales weren't being transferred and Vince was able to quickly figure it out and walked me through it step by step. Thank you Vince!
Ben was great, he understood my question straight away. I am very new to this and I have had very minimal training. The solution was explained very well to me and it was much quicker than I expected. thank you Ben!
Very fast response time, very clear explanation on errors and the steps taken to fix them. Great customer service from reps DAVID and LORI!
Ben provided me with exceptional assistance in resolving integration issues between Shopify and QBO.
Ben was able to assist with various requests in a professional manner.
Thank you so much Ben.