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This app has been a time-saver for syncing sales receipts in QB. Ben was very responsive when I had a sync issue and helped me solve this issue very quickly. I am delighted with the app and the support. I already recommended this app to many fellow Shopify managers.
I needed help connecting Shopify into Quickbooks. I had run Shopify for a year and needed to get that into Quickbooks. Karol was great help and really helped me figure things out.
Great app and customer service. I had to use the chat feature this morning and their rep Nick was able to quickly resolve my issue. He even stayed on the chat line while I double check the repair on my end. I am very happy with this app and their customer service.
Ben was incredibly helpful and speedy in dealing with my question. He was able to look at the specific transactions and help me with more information so that I can reconcile my bank in QB.
Great service
Lori helped me out quickly and concisely. We were able to figure out a solution and get me back on task.
Sherwin was amazing in helping fix some issues we were having! Very quick, thorough, and understood exactly what I was asking with urgency.
We had an issue where refunds were not being processed from Shopify to Quickbooks. We started a chat with Ben, who explained the QBC synch in detail and demonstrated thorough understanding of the refund synch logic and Shopify order cancelation process. Ben helped resolve the issue and was patient in explaining the way the QBC worked.
The Chat feature is very nice. You can talk to a human (very nice BEN in my case) and they can help you fix your problems right away. No back and forth by email that takes forever. Thanks, BEN!
Nick was excellent on the online chat and helped me get set up. We sync our orders to Quickbooks together.
This app is awesome as it saves us lots of times. They also offer great support. I was able to succesfully settup my account with the assistance of LORI who guided me through. Thank you for your kind support and I will keep using this app for a long time.