QuickBooks Online Global , 2,357 則評價

I am happy to provide a review for Ben, a customer support representative at Quickbooks. I had the pleasure of interacting with Ben during a recent account set up, and I must say that he exceeded my expectations in terms of customer service.

Ben was extremely patient and understanding throughout the entire process. As someone who gets easily worried about accounting-related matters, I was grateful that he took the time to simplify the process and explain everything in detail. He was thorough and walked me through every step, ensuring that I understood each concept before moving on.

What stood out most to me about Ben was his willingness to spend over 40 minutes with me, ensuring that everything was set up correctly and to my satisfaction. His dedication to helping me was evident, and I appreciated that he went above and beyond to ensure that I was comfortable with the process.

Overall, I had an excellent experience with Ben and would highly recommend him to anyone in need of customer support at Quickbooks. His knowledge, patience, and dedication to helping customers are truly exceptional, and I am grateful for his assistance.

Ap works well and syncs nicely. Had a great experience resolving syncing old sales that Ronnie solved in two minutes. Normally app help desks are a bit hit or miss, but this was on the money. Had a second issue, this time Rom helped just as well. Great service.
Second time around, Vincent helped. Sorted super quickly once again. Effortless.

Sherwin was a lot of help. And he responded immediately to help with my issue. He certainly saved me some issues further down the road which was nice.

Ben was very helpful getting my orders to sync. Quick and helpful customer service. This app is great.

10/10 service. I have had 2 issues with QBO and shopify integration and both times they customer service (chat function) helped me fix it immediately @Sherwin is a legend. @Ben @ Ronnie @david.....the whole team is amazing

I use this app to sync my store data to my quickbooks online, pretty easy to navigate, the support is very responsive and on time, problem resolved in minutes.

I was having trouble syncing my orders and Ronnie answered my chat request. He assisted in getting the orders synced and stayed on the chat while the process took place to make sure it was working.

Vincent has provided me with a top-quality customer service. Thank you very much, always much appreciated!

I just wanted to take a moment to thank Rominick. I have been using this tool to sync my shopify orders with quickbooks for a year without any problems.. He took the time to go through steps I needed to accomplish by providing screenshots and highlighting. I am very appreciative of the time he saved me. He was very informative and professional.

Works very well in syncing your orders and products. The customer service is great. One of the best free products i have seen. Sherwin at customer service was very helpful. Had some new sync issues and Ronnie solved them. He was very helpful