評價 (2,450)

整體評分
4.9
各級評分數量
  • 92% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2022年3月8日

A little ocmplicated to understand the details of the set up, but guidance notes help. However, I had a sync issue and tried the online help. I was pleasantly surprised to be taken to a customer support agent immeidately, her name was Clarisse and within 10 minutes my propblem was solved and she waited to check that the sync worked, when I encountered another problem she fixed it straight away. Amazing service which I jsut wasn't expecting! Very happy!

Bohemia - Salon Professional Services
根息
使用應用程式 2天
2021年11月11日

Been waiting for this app for a while. Now it is here and works a treat. Does what it says and with the help of Troy was able to quickly refine the configuration to iron out a few synch issues (not the app just the way I set up management of inventory). Really looking forward to saving lots of time.

Provex Australia
澳洲
使用應用程式 2天
2022年10月31日

Dean was very helpfull with integration. I needed help to integrate a new way to transfer data from shopify to QBO...Thanks again

Boutique OMG Camping!
加拿大
使用應用程式 2天
編輯時間:2017年8月30日

Great tool, great support! I tried another Shopify-Salesforce connector but it didn't give me the line item detail that I needed. OneSaas was a breeze to install and sync'ed all my client info, products and orders automatically. And it created a separate record for each product ordered, attached to the Opportunity - exactly what I needed. And for the questions that I had, Adela had all the answers (via chat) in a very timely manner. You just don't see great customer support these days, but OneSaas has done it right!

UPDATE: I have uncovered a rather critical problem with the OneSaas Salesforce-Shopify connector which has caused me to reduce my rating to 4 stars. While the Shopify connector pulls all relevant data from Shopify, the contact info does not pass through to Salesforce. The contact name is embedded in the opportunity name and the phone number is stored in the Account.Phone field, but no contact record is created, and the email is not passed to SF.

Real Food Sales
美國
使用應用程式 大約2個月
2022年1月13日

This app has synchronised my Shopify sales with Quickbooks online. Sherwin was a great support in helping me understand a rectifying my initial errors in the setup process.

A Strings
英國
使用應用程式 2天
2021年4月14日

Were trying to streamline our workload between Shopify & QBO Im not totally sure of the outcome so I needed help through the online chat. Karol helped me with some pretty difficult challenges (taxes across Canada), inventory and she was great. Very much appreciated on our end. Great service.

Joseph's Inspirational
加拿大
使用應用程式 2天
2019年6月14日

The set up process was nice and simple with live chat assistance and useful guides.
The problem is that, what appears to be a core functionality of the app is broken - the orders that are imported do not include any fees. No worries, I contacted the live chat and was told their developers would take a look at it.
I totally understand that bugs can happen.
What's odd, is that I have been waiting for a fix for over 2 weeks. Every time I contact them they say that the developers are still working on it. This isn't normal for a piece of functionality that people actually get this app for.

The only reason this review is 2 stars is that the live chat is quite responsive and extended my trial (which has been of no use).

Marssos
英國
使用應用程式 2個月
Intuit 已回覆 2019年6月16日

Hi Marssos, We're sorry you've been experiencing some delay in a solution to your problem. Our support team have reached out to you with a way to get this working. We're sorry for the inconvenience caused and please reach out to our support team if any further questions come up.

2021年10月22日

Sherwin was extremely helpful walking me through step by step everything I needed to do to fix the mappings and have them all set going forward. Also was willing to put in a lot of time in order to do it properly. Only recommendation would have been to have the option to get on a phone call which would have resolved the issues much quicker than using the chat. Aside from that, service offered by Sherwin was outstanding.

The Folklore
美國
使用應用程式 2天
2021年10月6日

I was needing to use this app to connect our QBO database to Shopify. I also needed the data that synced from Shopify to QBO to provide the necessary information for Avalara to extract the sales and sales tax information to file in all required jurisdictions. Rominick was very helpful in choosing the correct settings for the data sync to meet my needs.

NasoClenz
美國
使用應用程式 大約2個月
2022年1月28日

Lori was very helpful today! I am using this app for the first time. Looking forward to work with it

Menus by Maria
加拿大
使用應用程式 2天