評價 (2,448)

整體評分
4.9
各級評分數量
  • 92% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年2月21日

I had trouble syncing an entire year's worth of transactions from Shopify to Quickbooks and Ronnie was absolutely amazing! He was so patient in helping me get all my settings correct and even helping me transfer all the data. Thanks, Ronnie, you're an absolute gem!

Scribbly
加拿大
使用應用程式 大約1小時
2021年10月7日

Just downloaded it and I can't believe it took me this long to find something that saves so much time! Thank you so much to Sherwin in customer support for walking me through the settings i needed to fix in order to get us up and running properly!

simplestore
美國
使用應用程式 大約1小時
2022年1月13日

I was having trouble at first doing the integrations but Vincent was able to transfer both my shopify and Etsy orders. Great customer service

Latina Palace
美國
使用應用程式 大約1小時
2023年7月3日

Had an awesome experience with my representative, Rom, who helped me get my QBO set up today. He was super patient, very knowledgeable, and was responsive to all my questions (as QBO is new for me!). Thanks Rom!

Jansel & Co
加拿大
使用應用程式 大約1小時
2022年5月12日

Sherwin was Super knowledgeable and friendly! They helped my sink the Shopify Payouts and told me what place to sink them with, and guided me and made sure it was all 100% before sinking. Thank you so much

Thehealtea
加拿大
使用應用程式 大約1小時
2022年10月14日

Gran Solución, y excelente atención por parte de Paul. Resolvió todas nuestras dudas. Y además nos hizo sugerencias muy buenas para mejorar nuestros reportes. Gracias

TioGrill
墨西哥
使用應用程式 大約1小時
2023年11月1日

I am a bookkeeper and use this app for ten different retail companies. I do not know what I would do without this app. Every support person I have chatted with has been very helpful and always responds quickly. I have chatted with Troy a number of times and he is very knowledgeable, friendly, and helpful.

The Cold Hearted Co.
美國
使用應用程式 15分鐘
2023年4月12日

Sherwin quickly and efficiently provided the support required to correctly sync orders and payments from Shopify to QBO. Very fast response time - very helpful !

neliandco
肯亞
使用應用程式 大約1小時
2021年4月13日

All of my sales have come up as invoices though i have sales receipt clicked and it says they are all unpaid and overdue though they have all paid in shopify

DownLow Shop
美國
使用應用程式 大約1小時
Intuit 已回覆 2021年4月14日

Hi DownLow Shop,
Thank you for taking the time to contact us. It looks like you will need to map your payment mappings in the app. We have experienced Customer Champions who would love to help you with this, please email them at support@onesaas.com or head to our website www.onesaas.com and you can chat to our Customer Champions online.
Chat soon, The OneSaas Team

2020年1月30日

If I could give this zero stars I would. I set this up and configured according to their guide and upon the initial synch it DOUBLED my inventory and did not synch it according to the SKU or Product Name. It created new inventory items in QB for ALL my products using the SKU number as the Product Name and SKU number. They did not help me and said sorry, there's nothing we can do to fix it. BEWARE!

Depeche-Toi
美國
使用應用程式 大約1小時
Intuit 已回覆 2020年2月2日

Hi Depeche-Toi,
It’s unfortunate that the initial sync doubled your inventory. We have tried to help understand what enabled the sync to do so whilst on chat with you. As the account is closed – we cannot troubleshoot any further but from what we can gather, the sync was set to match products by product name rather than SKU and to create new products that didn’t match as inventoried items. Our guides show the option for items to be matched by SKU as well as product name and would have been happy to work with you on configuring the workflow so that the inventory is not doubled for your syncs going forward. Again, it is unfortunate that your inventory doubled during your sync and we're happy to go through all sync settings before you sync again if you wanted - we're available to chat live in app or send a quick email to support@onesaas.com
- OneSaas Customer Support