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I had help from Karol with some integration issues. She was amazing and sorted my issues very quickly. She was very friendly and very helpful and made it seem effortless. Thank you very very much.
Swift response and super helpful, thank you Sherwin!
Spent some time with Ben assisting me today. He was helped to get us up and running again after a a period of down time. Ben was very courteous and professional, he made my day!
Just did the onboarding and had to reach out to the customer support as I was facing a glitch, Rafael was very helpful and assisted me throughout the process until the issue was fixed.
Nick is a star. Thank you for your help.
Karol was extremely helpful in finding a solution to an error we were having in real time. She helped our business keep moving! Thanks Karol.
Customer service is great... everyone is always very helpful and quickly responds to requests. Today David fixed a problem for me, and continuously updated me and followed up to make sure it was all correct.
Edit: I ran into another issue, and David took care of it again! :-) Great CS!
I've reached out a few times with the chat function and David, Dean and Sherwin were all very responsive, patient and helpful with all of my queries. If you have a preferred person to work with you can also request them which is great.
New to the app but seems to do what I need it to. What I'm most impressed with is so far the customer service team has been wonderful. I've contacted them twice and both times they have been quick to respond and extremely helpful! Thanks so much Sherwin!
This app is super useful to help you extracting automatically orders or payouts from Shopify and put them into Quickbooks.
The support is really great! David helped me to setup everything perfectly.