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This app has been a life safer for our small business. I did not expect such great quality from a free app - it is simple enough for me to setup on my own, and the bridge saves me HOURS of having to export or import data manually between Shopify and QBO.
Their customer service is absolutely top-notch. I reached out through chatbot for questions, and Ronnie who was super a patience and wonderful guided me through to solution step by step. I truly appreciate Ronnie's help and can't recommend this app enough!
Sherwin at QB has been super helpful in getting the integration set up. Support is fast, responsive and helpful. I'm hoping that the integration streamlines my Shopify accounting.
App does a great job keeping our Shopify and QBO synced. When there is an error, it alerts you. I had troubled figuring out why a couple of orders were not syncing, and for the first time ever...I was contacted by customer support. Sherwin noticed that a couple of orders were not syncing, and HE started a chat with me to fix it!
Ben was a great help to me today when I was having problems with integration to Quickbooks. He quickly identified the problem and gave me some options on ways to fix it.
NICK, was great. Went above and beyond and notified me of an issue with my products and how to fix. I was aware of but hadn't looked into fixing it yet, so his suggestion was very timely.
I had the pleasure of chatting with David regarding a system error message I received. David was so pleasant, explained the issue, and solved it quickly and efficiently - so crucial during a busy work day. Thank you David!
Nick was very helpful. great service.
I am using Quickbooks Online with a POS Shopify and had trouble with syncing the two using the Application QuickBooks Connector which is QuickBooks Online Global on Shopify. I"'ve had some trouble with the syncing and tried the chat to figure it out. Sherwin was my helper and he was amazing. He fixed all my issues! I'm relieved to have the syncing issues gone.
Karol was very helpful and new just what to do with my request. Wonderful people to work with.
Every time I have an issue with my transactions they always help me with answers and how to solve them quickly. Floribelle and all other staff are always helpful! THANK YOU!