QuickBooks Online Global

David helped us to recover a product that was not syncing properly to QBO from Shopify and had been marked Ignore Error and Don't Attempt a Retry. He confirms undoing that choice is only possible from his end. I am not entirely sure I understand why that choice is there, especially since it is tricky to undo it.

The app itself is very good. We have been very pleased with how well it syncs our Shopify data to QBO and uploads our Inventory levels too.

Good CS. Quick answer and fix the Product link for us as it's borken and not able to sync that. It's good.

I had some questions about integrating Shopify with QBO. Karol was able to quickly answer my questions and fix my problems. It is now integrating with QBO.

Rom (Support) was very helpful in resolving a sync issue that we had encountered.
Thank you Rom!

Dean was super helpful and patience with our issues in Quickbooks and the shopify intergration!! Would love to have him help me on all future issues

Ronnie helped me quickly and efficiently.

Karol was great at understanding my issue and helping me through the process. We didn't get it 100% resolved - as it has to be escalated within their developer team, but at least we have a plan of action and know exactly what needs to be done. looking forward to the final help

Great app to sync everything to QuickBooks.
Amazing customer support, Dean was really helpful with a few mistakes I made and fixed it super quickly!

Needed to reach out to help/support as I had a couple questions on completing the settings. Rafael was so helpful! He answered my questions immediately and was very professional. Would definitely recommend this app.

THank you to Vincent! I contacted customer support with the hope that someone would take the time to walk me through my workflow. I had some issues that were causing my QBO to report double my revenue (!!). Turns out I needed to edit my workflow - and Vincent was patient and helped me fine-tune things so that problem would be resolved. He answered many questions I had about other things involving my business and then emailed me the transcript of our chat so I can pass it along to my bookkeeper if she has any questions about why we did what we did! Perfect! Love having the quick and caring support.