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The app is very user friendly. The only errors I've ever encountered are created when someone on our end skips a step (client name on order, etc.). Whenever I've had an error the customer service reps have bee very helpful and fast. Sherwin helped me out today and was quick and professional and had me fixed up in a couple of minutes!
This app is easy to use and I love that it connects my Shopify and QuickBook accounts so easily. The customer support is also great! I've interacted with Sherwin, who has helped me to resolve any issues and answer questions :)
This app has been easy to use and the support team is so great!! Troy was so fast and very efficient with helping me with my syncing issues. Honestly, saved me so much headache! Thank you Intuit and Troy :)
David was really polite and managed to solve the connection issue straight away.
Thank you again David
Very pleased to be supported by Sherwin today. Now I understand how it works to correctly sync our Shopify with Quickbooks.
Sherwin is very profesisonnal and attentive ! Thank you
Ben was super helpful, all the support people have been top notch. This software is great!
Ben, helped us step by step of the way of integrating sales receipt from Shopify after our Bold integration app just stopped working. Really grateful the support is here for us with quick results and guidance. Thanks Ben!
Needed assistance with error messages holding orders in queue. I really hate the chat boxes for support but Rafael really did an outstanding job. Totally understood my issue, made some suggestions and compromises and fixed all errors quickly and easily.
I am very impressed with Shopify. GREAT WORK!
Several times I have gone to the chat with help setting up and questions after setting up. Response time is great, and they have helped me figure out what I need to to, and answered my questions. Rafael was very timely and answered my questions.
Top support from Sherwin, spotted I was in trouble and came to help, not all heroes wear capes!