OC Quantity Breaks Order Limit
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Using this app for while now, but noticed that this app has dropped my store speed a lot. Which is causing a slow loading time. Also it polls after every second to cart.json, I don't understand why. Contacted support a week ago never got a response back.
Hi there, we're so sorry for any inconvenience our app might have caused for you. We tried to reply to you multiple times but haven't got your response, can you please check our email?
Regarding the speed issue, we verified again and all seems to work well. So we really hope to listen more from you to investigate and solve any issues if might have! Thank you!
Got my issue resolved within 24 hours of emailing them while I was offline.
Using this app for the first time to place a minimum limit on my product and check out page. customer service was very swift and helpful when I ran into issues. Cant wait to see how it helps boost my sales!
Great support and quick fixes!
We were using Orichi Discount Limit for our B2B shop and ran into a small issue where customers were able to bypass our minimum order quantity by refreshing the page. I contacted the support team and was really impressed with how quickly they responded.
Anne and Alvin were both very helpful. They asked for the necessary authorisations and got straight to work. Even when we had a strange problem with our account authorisations, they stayed on the ball and took care of the solution. The issue was quickly resolved and they made sure everything was working perfectly before finalising the project.
To be honest, the support we received was excellent. You can tell that they really care about their customers and make sure everything runs smoothly. If you are looking for a reliable application with a solid support team, I highly recommend Orichi Discount Limit.
Thanks again, Anne and Alvin, for all your help!
We were looking for an app to set a maximum order amount for specific products, and we found the perfect solution! The customer service was fantastic and attentive throughout the setup process. Although the initial app didn’t fully meet our needs, the support team recommended a combination of two apps, which worked perfectly for us. Now, the order limits are clearly communicated at every step of the customer journey.
The interface is intuitive, and everything works seamlessly with my store's theme. I haven’t experienced any glitches, and the app runs smoothly, even during high-traffic periods. Plus, the customer service is quick to respond and very helpful whenever I have questions.
It is a good app, sometimes it takes a few minutes to see the quantity pricing table displayed in the site, but it eventually works.
Support is excellent.
Great App, it just works fine for us – after trying other (more expensive) solutions that we just weren't happy with.
After an issue with our individual theme that stopped the app from working, the support was quite quick to solve it.
Happy in total with this app.
I am still working this app out as we need a very specifc process. However the customer service is great helping me work out what i need and fixing a few issue. They are quick and polite with helping me.
I would like to express my sincere gratitude for the timely and high-quality support you provided in resolving my issue. Your professionalism and prompt assistance were greatly appreciated.
Thank you once again for your excellent service.