Bulk Discounts Now WOD , 560 recensioni
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In base alla valutazione
Has worked well for us. When support was needed due to a Shopify update, it was provided quickly and effectively.
Hi there Sewell Direct team!
Thank you for the amazing review! We understand how important it is to get support which is why we do our best to ensure that our merchants receive prompt assistance.
If you need anything else, please let us know. We'd be glad to help!
Worked great for many years. Recently, they could not get it to work on my store. They say they have customer service till 8pm but they barely respond. They haven't updated the app yet for the new Shopify. Also, they asked me to delete and reinstall app. When I reinstalled app, they wanted me to pay the new increased price.
Hey Amit, you're right - we let you down, and I'm sorry for that. We fixed the issue you were struggling with, but it obviously came too late. I'll be reaching out to you by email - I really hope we can win your trust back somehow.
Hannes Bez | Director of Customer Support
Wow!! I’m so excited that I chose this particular company for our “bulk” pricing for our new website. I am big on. “branding” & ensuring everything is in our PMS colors & fits our overall design. The customer service folks at WOD have absolutely gone out of their way to help me do things & make it look better than I thought possible! They also delivered the customer service with a smile which to me is everything. I look forward to a long term, mutually beneficial relationship with the folks at WOD! Thank you WOD & StaySm:)in’!
Hey there WhiteBrights®!
Thank you for the detailed review! This is one of the best feedback we've received and we are very thankful that you took the time to share your experience.
If you need help with anything, please don't hesitate to reach out to us! We'll do our best to help you out.
Timely customer service through the chat function, thanks!
Hey ANS.EIN team!
Thank you for the wonderful feedback! We're glad that you received a prompt reply from our support team. We appreciate your support and hope that you continue using Bulk Discounts Now.
If you need further assistance, you know where to reach us!
The customer support has a great service. They immediately responded and fixed the issue we had in our shop. Good job!
Hi Dream Vessels and Team!
Thank you for making our day with such kind words and wonderful feedback for our support team. They'll surely be happy once they see your review!
Feel free to reach out if there's anything else you need help with!
The team goes above and beyond to make things right. These guys are not outsourced and doing the job without context or care (think Amazon support).
If an app didn't care about their business, then they certainly wouldn't care about yours either. In this case, the entire team works in every customer's best interest and at heart they truly care about their business.
As an aside, i've come to appreciate their understanding of Shopify's ecosystem, the technical considerations and limitations, and so forth. I'll recommend them to others.
Thanks for taking the time to leave such a thorough review. I'm truly sorry about the poor experience you've had with our app. We're taking your feedback very seriously and are working through it with our developers. I'll also be reaching out to you personally - we've let you down, and we want to make this right!
Hannes Bez | Director of Customer Experience
Amazing app, great team and top-notch support from Sunny and Alina!
I'm glad that Sunny and Alina were able to help you out Mister Agave and team! Thank you for your feedback, this helps boost our team's morale and gives us more reason to provide you with excellent customer service!
If ever you need any help or have additional questions, please feel free to reach out to us!
Excellent support and app is amazing as well
Hi there FragzUAE!
Thank you for the 5-star review! We also love the feedback for our app and the support team. We appreciate your support.
If you need help with anything, please feel free to reach out! Our team would be glad to help.
Their team is not only helpful but also genuinely committed to meeting our store's needs, providing personalised advice and support throughout
Hi there Branding Evolution and team!
Thank you for your heartwarming review. Your support is highly appreciated!
If you need help with anything else, please let us know. Our support team would be glad to help!
Brilliant customer service even for coding specific questions. Big thanks especially to Amandeep!
Hey there Liani Home and Team!
Thank you for taking the time to give us such a wonderful review! Amandeep had a great time helping you out, and for sure this review will make his day once he sees it.
Please feel free to reach out if you need our assistance again!