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this app is so easy to use i cant believe it. the set up was a walk in the park. i would definitely recommend that you give it a try.
I had been looking and trying various bulk apps in the past as I own a few Shopify stores. It's the best by far and a must to increase cart value & profits. Thanks to Robert for his great service and making it perfectly fit my needs!
Exactly what I need for my idea to work and easy to setup but has few issues: even after selecting the collections, it applies to all the items in the cart. Hope to see an update on this
Although you can set a tiered discount, there is no discount when paying, and the customer service does not reply
Hello to our friends at Smart Desktop Laser Cutter & Engraver | xTool
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Bulk Discounts Now.
I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration, but the delay was because we had an unprecedented volume of requests today. I'm VERY sorry about this, it is not at all what we aim for.
We have already replied to your email. Please check your inbox and let us know the details so that we can help you ASAP. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
With that said, I understand that your concern was not handled properly, and we are going to take corrective steps to ensure that this situation does not repeat itself again. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.
Regards,
Pushpesh & the Bulk Discounts Now Support Team
Great app! I had some technical issues and Vlad helped out right away. Very impress with the app and the customer service. Thank you.
Thanks! We are just happy that you love it! :)
app design etc is great but running very slow. and cannot show full performance. so users can't access the discount
Hello, a friend from Liberty Cosmetics LLC! Thanks for leaving us a message with your concern.
We understand the frustration and annoyance you have gone through. Our team of developers has checked it for your store and make some improvements. I would highly appreciate if you check your chat with the team, they have sent you a message.
We are so sorry about what happened here ( It is not normal with our app.)
We are always at the forefront to solve any problem that our customers face. Our customer support is always here to help. Please let us know if you would be available to join our team on live call, so that we can hear you more.
We really want to treat all our customers well and wanted to solve their issues as fast as possible. Once again apologies from our side.
Regards
-Tanu & Bulk Discount Support Team
The app has too many bugs. I've been very patient, allowing them time to work out the kinks behind the scenes but the more function your store requires, the more professional help you're going to need. Most of these apps do not provide that level expertise in development. If you're just starting out, this app is good enough but others may want to find more custom solutions when offering promotions for their products.
Thanks for your feedback. Sorry to hear you encountered some issues. That's certainly not the experience we want merchants to have. I couldn't find a support ticket from you with the bugs you mentioned. We've emailed you asking for more information on the issues you encountered. Please do let us know.
Nice, simple, straight forward help and got some really prompt support from Josh just when I needed it.
Hello to our friends at Kiwi Corner Dairy
Thanks for sharing your review with us and the community. We're thrilled to learn that Josh was able to provide you with amazing service. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Bulk Discounts Now Support Team
Diese App macht einen sehr guten Job. Sie ist ohne Probleme am laufen und wenn man fragen hat hilft der Live Chat sofort, egal ob es um code arbeit oder mehr geht.
Hello to our friends at Kingseven Official
Vielen Dank, dass Sie Ihre Bewertung mit uns und der Community teilen. Wir sind begeistert zu erfahren, dass Sie mit dem Kundenservice zufrieden waren. Wir können Ihnen nicht genug dafür danken, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen und uns daran zu erinnern, warum wir tun, was wir tun. Wir wünschen Ihnen und Ihrem Shop viel Erfolg!
Tanu & The Bulk Discounts Now Support Team
the shitty app, don't recommend to use, the hidden feed may be applied, better avoid this application
Sorry to hear there was some confusion about our pricing, however our app pricing is clearly shown on our app page. There are no hidden fees. You're welcome to use our free plan for as long as you like, and I see you currently still have the app installed.
If you have any questions, please reach out to our support staff at support@websiteondemand.ca and we'll be happy to help.