レビュー (564)
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Best customer service ever. Immediately analyzed and solved the issue I was having. If only every business had an Alina - I cannot thank you enough for employing such a great CS agent. Incredible.
Hey there Lucky Dog Hot Sauce and team!
Thank you so much for your heartwarming review for the customer service you received from Alina. This will definitely make her day! Don't worry, we will ensure that she gets recognized for an amazing job.
If you need any help, you know where to reach us!
Generally has worked really well. Great support when I had a minor issue. Very responsive and resolved quickly.
Hey there Dip and Glow Wholesale and team!
Thank you so much for taking the time to share the experience you had with our app and support team! We appreciate your support and hope that we have a long and fruitful partnership.
If you need help or have any questions, please don't hesitate to reach out to us!
Has worked well for us. When support was needed due to a Shopify update, it was provided quickly and effectively.
Hi there Sewell Direct team!
Thank you for the amazing review! We understand how important it is to get support which is why we do our best to ensure that our merchants receive prompt assistance.
If you need anything else, please let us know. We'd be glad to help!
Great functionality, great aesthetics on the front-end, and great editability. Though the best part is the team, they're always on hand to help and will have fixes turned around in less than 24hrs. Can't fault them.
Hi there Stapling & Nailing Ltd.!
Thank you so much for the amazing and detailed review! We're thrilled to hear that you're having a great time using our app. We appreciate your kind words for our support team as well. We'll make sure that they are recognized for their efforts.
If you need further assistance, you know where to reach us!
Worked great for many years. Recently, they could not get it to work on my store. They say they have customer service till 8pm but they barely respond. They haven't updated the app yet for the new Shopify. Also, they asked me to delete and reinstall app. When I reinstalled app, they wanted me to pay the new increased price.
Hey Amit, you're right - we let you down, and I'm sorry for that. We fixed the issue you were struggling with, but it obviously came too late. I'll be reaching out to you by email - I really hope we can win your trust back somehow.
Hannes Bez | Director of Customer Support
Not working. After setting everything up it’s still not showing discounts on multiple items added
Thanks for taking the time to post this honest review. I'm truly sorry about the poor experience you've had with our app. I know we've lost your trust, but we've still reached out to you by direct email again to see if there's anything we can do to improve and hopefully fix the situation.
Hannes Bez | Director of Customer Experience
Timely customer service through the chat function, thanks!
Hey ANS.EIN team!
Thank you for the wonderful feedback! We're glad that you received a prompt reply from our support team. We appreciate your support and hope that you continue using Bulk Discounts Now.
If you need further assistance, you know where to reach us!
very helpful Mr Roel
Hey Vape.ae and team!
I'm glad that Roel was able to help you out! We take pride in the customer experience we provide and assure you that we will continue doing our best.
If you need any help, please reach out to us!
Amazing app, great team and top-notch support from Sunny and Alina!
I'm glad that Sunny and Alina were able to help you out Mister Agave and team! Thank you for your feedback, this helps boost our team's morale and gives us more reason to provide you with excellent customer service!
If ever you need any help or have additional questions, please feel free to reach out to us!
Excellent support and app is amazing as well
Hi there FragzUAE!
Thank you for the 5-star review! We also love the feedback for our app and the support team. We appreciate your support.
If you need help with anything, please feel free to reach out! Our team would be glad to help.