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i am using this since yesterday.. and so far I am happy. and if u have questions . support is always there for ya
Hello to our friends at Baby Mama Rucksack
Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Bulk Discounts Now Support Team
The support guys are more than 5stars, their resoponsiveness is amazing and work even on weekends, reason why iam giving the app 4 not 5stars is because it doesn't show discounts if buyers click the express checkout buttons and therefore, most of em leave thinking they were about to be scammed coz they saw the discounts in the product page but not in the checkout....the apps solution somewhere in their manuals (like we do ever read apps guidebooks) is to hide the express button from cart page...kind of acceptable but they should be pointing this catastrophic flaw since day one and after two seconds of installation.
If they ever do that i'll definetly take this back and rate it 5000stars coz they honestly have a great support highly diffrent from the rest of the apps!
Thanks for the feedback! Our support team appreciates the kudos :D I understand how frustrating this express checkout issue can be. Express checkout buttons on cart pages are incompatible with every discount app - not just Quantity Breaks Now - and so we recommend hiding them. I'll make note that we need to do a better job of communicating this limitation when people first install.
Very great support - they anwer very quickly and the app works perfectly in my store. I can recommend it!
Amazing app, great customer service. They went above and beyond for me multiple times. They answer quickly, within the same 10-15 minutes, sometimes quicker. Get the app.
Hello to our friends at SPLENDR
Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We're so happy to hear that our support team was able to assist you promptly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Bulk Discounts Now Support Team
GREAT!!! I've tried so many different apps and this gives me the BEST customization.... language and everything! amazing!
It's great!
Support addresses concerns/issues quickly.
Definitely beats in value other apps for Volume Discount Pricing.
Ideal for giving discount to customers when they purchase more than one of the same item.
Very happy with it.
Set up my first quantity break literally three minutes after getting this app, and it is working perfectly. No installation was necessary. SO easy to use, and I like the minimal, uncluttered look. I asked about a very tiny change to the lay-out, just for the aesthetic on my site, and the tech support team got right on it and changed the code for me! Thank you for a great app!
Very disappointed with the support of this app. I got this app specifically to enable coupons on orders that already have discounts. I’ve been going back and forth with support on this since November 6th. I continually have to follow up with them as they don’t reply timely. Very frustrating experience.
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Bulk Discounts Now.
I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration because of the miscommunication by the team on the issue. I'm VERY sorry about this, it is not at all what we aim for.
Our app applies discount codes on discounted prices (Bulk discount), not on the original price which is what you wanted to implement in your store. First, the discount will be applied from our app on the cart page and then in case if you want to use the coupon code, the coupon discount will be applied on our app discounted value and not on the original price. We need to update the whole functionality of discounts and checkout in order for our app to work properly according to your requirements. We'll add this to our feature request list, but we don't have a timeline yet as to when it can be launched.
With that said, I understand that your concern was not handled properly, and we are going to take corrective steps to ensure that this situation does not repeat itself again. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.
Regards,
Pushpesh & the Bulk Discounts Now Support Team
Very good customer support. Helps a lot with everything you need. Simple layout, easy understandable.
Fast feedback and service. Very pleased! The app is easy to use and straight forward... It did exactly what I was looking for !
Hello friends at The Apple Tree!
Your website is so neat and elegant! It's always our pleasure to be chosen by good companies, such as yours, and help them increase revenues.
If you have any other concerns, let us know. We're just a ping away :)
Cheers!
- Chud & The Bulk Discounts Now Support Team