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I upgraded as I had hit the transaction limit, and it is still not allowing me to scan anything.
Hi Robin's Next Comics,
Thank you for your feedback, and we apologize for the inconvenience. We’ve resolved the transaction limit issue, and you should now be able to scan items without any problems. Please reach out if there’s anything more we can assist you with.
Thanks,
syncX: SKU & Barcode Scan Team
So far unusable. There are no current tutorials and it is impossible to get started. Waste of time
Hi Mula Soap,
Thank you for your feedback. We understand your frustration and sincerely apologize for the inconvenience caused.
We’re currently working on updating our guide to align with the new version of the UI, which was recently rolled out. This transition has affected the availability of up-to-date tutorials, but we’re actively working to resolve this and provide comprehensive support materials soon.
We truly appreciate your patience and understanding as we complete these updates. If there’s anything specific you’re trying to achieve, we’d be happy to help guide you in the meantime.
Thanks,
syncX: SKU & Barcode Scan
New interface is horrible, older one was far better but they dismiss it at the end of february. I'm searching for a new inventory app
Hi there,
I understand you are dissatisfied with our new user interface. We value your feedback and hope you'll allow us to improve it. Please share your thoughts in more detail.
I emailed you, please let us know what aspects you feel are lacking compared to the old UI.
Thanks,
syncX: SKU & Barcode Scan
This app is not compatible with the barcode scanner purchased from the shopify hardware store! The Socket Mobile 1D barcode scanner! Why have a shopify app not compatible with the shopify hardware they push you to buy you would think everything would be streamlined!
Dear merchant, Quick Scan doesn't work well in Shopify POS. Quick Scan is great for the online store. We are very sorry that you have purchased the hardware and found not working. For online store usage, most barcode scanner that cost $30 will work well.
Hi there,
We apologize for the inconvenience. Please let us know the issue you are facing so we can assist you further. We have reached out several times but have not received a response. Could you give us another chance to resolve your current issue?
Thanks,
syncX: SKU & Barcode Scan