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The sync is very quick, couldn't be happier. Shout out to Omar who made himself available during the set up and followed through until we were happy with the service.
We wanted to sync our shopify store with our square to make payments easy for in store customers. This app was easy to install and set up, everything synced in no time. Super friendly service from Joseph on live chat - would highly recommend!
The software started out amazing. The first two people I worked with in customer service 5 stars no doubt. The 3rd representative I had did not listen to me at all. She started to un-sync the products to start fixing it in the middle of the day taking down my inventory system from Square which is what I run in my storefront. It took over 12 hours. (Yay, now we get to re-inventory everything and can't get a manager to communicate with me.) The 4th representative started re-syncing my items. The 1st and 2nd representatives had my thousands of items synced in less than 30 minutes. I'm over 3 hours in and less than 300 products are synced. I've requested a supervisor to speak with me multiple times with no success. Truly disappointed with the level of disregard for taking down someone's store inventory down without permission.
Quick response and fix, all ways going above and beyond to help
I can only rate so far on the help and customer service - and that has been excellent.
Arianne and Jayson have assisted in each step of configuring our system and made it seem so easy.
Thank you, we look forward to using QuickSync.
I recently needed help setting up my QuickSync with Square. Joseph M did an amazing job helping me navigate the platform with my Shopify store. He was polite, helpful and professional. My issue got resolved quickly. Thank you, Joseph!
I just started the trial due to needing to use square at events but not wanting to have a headache with inventory management with my Shopify store. while trying to import my products I was running into a small hiccup with one item and before I could even get frustrated ( which is super easy for me to do with technology) Normie with the customer service team popped uo in a live chat to see if I needed help! what kind of next level amazing customer service is this!!! and they were actually able to solve the problem and get the products synced up I didn't have to jump through hoops trying to make things work at all! I was going to trail this app and see if it was a good fit but after just tonight im so glad I chose this one and plan to keep it. everything is already synced up and all my register systems are all working perfect with the correct products and inventory. So far the customer service is such a huge win in pretty confident the use of this ap will be too. Can't wait to let this make my life a little easier not having to completely redo inventory after every event!
This app is just what I needed! Very neat layout and very user friendly. The customer service is superb! I spoke with a gentleman by the name of Joseph and he was very professional and helpful. I definitely recommend this app!
Omar was super helpful in getting me set up! It was fast and easy, and I appreciate that there was constant communication during the process. I am very happy with the customer service I received.
Awesome app that works great! Joseph got us up and running super quick and was really great to work with. If you need an app to sync from Shopify to Square this is it look no further.