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The process was incredibly fast and seamless, with no complications at all. I highly recommend it!
I have been looking for an app to connect Shopify to Square for a long time. We do several shows a year and our service is not always great. At times we have to use Square POS in order to do offline transactions. The problem is all of our inventory is in Shopify, so we have to manually take any inventory out after running transactions on Square. This app will solve so many headaches and eliminate extra work. Thank you Joseph for all your help!
Arianne helped me big time as I am not a tech savvy person. She was very quick to respond and informative in our interactions. This product will help me tremendously as I get my business up and running.
The software started out amazing. The first two people I worked with in customer service 5 stars no doubt. The 3rd representative I had did not listen to me at all. She started to un-sync the products to start fixing it in the middle of the day taking down my inventory system from Square which is what I run in my storefront. It took over 12 hours. (Yay, now we get to re-inventory everything and can't get a manager to communicate with me.) The 4th representative started re-syncing my items. The 1st and 2nd representatives had my thousands of items synced in less than 30 minutes. I'm over 3 hours in and less than 300 products are synced. I've requested a supervisor to speak with me multiple times with no success. Truly disappointed with the level of disregard for taking down someone's store inventory down without permission.
The customer service from QuickSync is beyond! Every representative we've worked with has been clear, concise, and quick with resolution. In the last chat we had with customer service, we received help from Diana who was extraordinary. She found the issue and presented a solution within minutes and was so kind and friendly. Thank Diana and QuickSync team!
I had tried a different square sync product before this one, and had several issues. As a small business I don't have a lot of time to spend troubleshooting, so I eventually gave up and started to do things manually. So glad I found this one, and didn't give up entirely on finding a solution to help. This one so far has proven to be very helpful without any issues. Very pleased. I had some questions after initial setup, and Omar was quick and helpful in resolving them.
I downloaded it on a weekend morning and immediately received assistance from a real-time human agent Omar. The app works great for syncing my inventory from SQUARE to Shopify. Thank you Omar
We wanted to sync our shopify store with our square to make payments easy for in store customers. This app was easy to install and set up, everything synced in no time. Super friendly service from Joseph on live chat - would highly recommend!
Omar was great, helping me work through integrating our shopify store with square as a payment processor. Hoping for the best.
Omar did a great job with set-up. I am looking forward to seeing how well this integrates and syncs. I have had trouble with other syncing apps in the past.
UPDATE
10 days before Christmas, our busiest time of the year, and they set up our sync incorrectly and messed up thousands of inventory numbers for both our physical stores. We are beyond upset.