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The challenge with using other platforms and their plugins that we've encountered has been terrible customer / support services. I would be happy with decent support however this team actually goes above and beyond and are on it quickly. I highly recommend this app.
Amazing app that fits our bookkeeping needs. Order syncing works great, and routes everything correctly to our Quickbooks which saves a lot of time and manual data entry on our end. The setup process was a bit more involved, but worth it once you have things set in place. The support team is also very responsive and helpful, and willing to help us figure out solutions for our unique situation.
I have used MANY different QBO connections for over 7 years. We stuck with 1 for a long time but recently have been having issues that seem to never get fixed. That's what lead me to search for new Shopify
Edited: I love their customer support! They are responsive to requests and communicate very well about their intentions. They implement new features whenever possible. Customer support is top notch! The app behaves as expected and is reliable and dependable. It can handle company names being pulled from the billing address if you need to deal with resellers and dropshippers. It can handle restricting the sync to only fulfilled or partially fulfilled orders. It does not support tags which is too bad. My only pet peeve is that there are many tweaks available in order to have the app behave just as you want it, but those tweaks are not accessible directly. I have to request whether what I need is possible and then Parex implements it. Thankfully they are very very responsive, usually within less than 24 hours. I just wish I had more direct control. Best customer support I've seen.
I was looking for an app to import Shopify transactions & inventory into QB Online. This one fits the bill so far, and they have great customer support!
This app is wonderful! Daily syncs are always 100%. Whenever I have an issue, their support team is fast, efficient and always so helpful.
Relatively easy to set up, and runs very smoothly. I have had a couple of minor issues over the 8ish months I have used the app, and all have been quickly resolved within hours of reporting them. To me the high quality customer service is worth more than a "flawless" experience; there is always going to be some issue at some point, and knowing that customer service will be there when I need them is peace of mind. Well worth the $, wouldn't change a thing.
The QuickBooks Bridge team was super helpful and responsive when setting up my stores and the app now runs smoothly with no problems. Great service.
I use this app to sync Shopify with QuickBooks Online. The app does what it says it will and the customer support is very responsive and helpful.
This is a great app that saves me time and money. And as an added bonus, the support is fantastic. Quick responses and always effective solutions to any issues that do arise (usually my fault). A great value at the price point.