BOLD QuickBooks Sync

I've been holding off writing this review hoping the support team would sort the problem out but no such luck. So I have to say don't buy this app its a waste of time if you are VAT registered as it doesn't work!
Before we went VAT reg all was fine and every night the sales from Shopify would be sucked into QB and a invoice created. Once we click the 'All Taxes are included in prices' option the link was broke and we get the same error message every night 'You must select a product/service or an account for each split line with either an amount or a billable customer.'
So now I have to manually put every invoice into QB. Ball ache and time consuming.

I'm QuickBooks pro advisor and I believe I know that program really well. As all in the accounting community and I was pretty skeptical of QB online and especially how it handles returns and exchanges, AR, and all the payments from many scattered platforms. I did have a bad experience before with e-commerce and QuickBooks Enterprise but it was a desktop version at the time. Therefore, going into this I didn't have great expectations. So far, my e-commerce business doesn't have big volume but QB works great. It seamlessly integrates with Shopify. It updates all transactions overnight. It handles inventory changes really well. I'm pretty happy about it. I believe that the new QB is meant for e-commerce and it is the correct direction of evolution of that program.

The app is easy to use and makes everything simple, especially when trying to consolidate from many different sources. When I encountered an issue, Bold went beyond by actively resolving the problem instead of walking me through something I was having a hard time figuring out. This app is a must have for anyone using Shopify and Quickbooks.

This app makes Shopify / QBO integration so easy. We've been using it for a couple years now, and it runs just right 99% of the time. In those rare moments when we've had an issue, I've had great experiences with customer support. Most recently, I worked with Nicholas and he was super helpful and committed to helping me figure out the problem. Very pleased!

Mapping from SHOPIFY to QBO is not working. I've emailed 4 times and called more times than I can count an no one gets back with me. I'm very unhappy about this. TERRIBLE SUPPORT.

Nikhil was very great to work with. He resolved our issue in less than 48 hours and I am grateful for the service I have received!

Very pleased with this app, having been using since 2020. Seamlessly exports Shopify data into QuickBooks. Occasionally we get errors on import but they are identified and I can manually input the odd time a transaction doesn’t go through properly. Def recommend.

Jericho was great. He worked with me over a couple of days trying to sort out the problem I was having trying to get sales exported from Shopify to QB online, one incorrectly entered sales receipt kept causing an error and cancelling the export. He was totally patient with me and finally came up with a quick fix and I am now back up to date. Caroline

Sync did not work straight away, however, a lot of patience and help from Jericho (Bold customer service) and it works perfectly now. Actually, the mapping was done automatically and its quite easy to setup if you follow the rules.

Quickbooks Sync by Bold has been very good - saving a ton of time. I had a sync issue for all orders for NJ for a couple of days now so I reached out to Bold Commerce Support. Nirav and his colleague, Brysen quickly fixed it for me; it took all but less than 5 minutes. Excellent support. I'd recommend this app.