QUICKBOOKS SYNC by BOLD

I could not be more unhappy with this app and the complete lack of customer support I received. I've been using it for years and it's always been janky and unpredictable. For the past 9 months or so we've been getting daily import errors; sometimes entire months of entries were not imported. Initially they were helpful and helped fix things when they broke, but it's gotten super bad in the past few months and now no one even bothers replying to my messages (I've sent at least 2 email in the past ten days with no reply).

Current issues: thee app doubled a bunch of transactions so our books are totally messed up. AND now I just figured out that it's not able to import any orders from Germany for some reason, so every day I get error messages for all our German orders.

In short, this app is the worst, it continues to degrade and break in weird and new ways, and good luck getting any meaningful help from customer support. Switching to Quickbooks Bridge, and will not be using any Bold apps going forward.

We've had this app installed for a couple of years based on the recommendation of our bookkeeper. It lessens the load for her, so I said 'yes'. I'm mainly giving it 5 stars because I have not ever had to touch it. Guess that's a sign of a good app.

Great product! I love QuickBooks and this makes it easy to keep all my accounting in one place.

What started as a free 6 mo. trial of their pro version so that i could download a bulk of transactions that were backlogged due to the app not working, has now turned into them wrongly auto-billing me for the past year. I asked them to stop billing me and put me back on the free plan because i don't have many transactions and they have ignored that part of the email. I would not recommend this app.

Jericho was extremely helpful when I had some questions! Very thankful that their support team helped me out so quickly.

Update 3-23-19: Tried to get support over 4 days ago, sent them emails, got ZERO response. Save yourself money, time, and frustration. Run while you still can, because these guys do not care about you one bit. Honestly, they do not even contact me to attempt to placate me. They just ignore it.

Not really worth the money, IMO. Every week there is numerous orders/sales receipts that simply do not get exported, and I have to manually enter them. So what am I paying for exactly? I could just save the monthly charge and enter every receipt manually. When it works properly, it does save time. But I could not think of the last time it worked properly. Over 4 months ago.

Fairly easy to set up, although, we needed our accountant to confirm a few things. Otherwise, once it's up and running it's very easy to work with.

Great app and excellent service! The team is always available and will go above and beyond to make sure you are helped. Extremely satisfied.

Awesome add-on to my Shopify store (Halos Boutique www.shophalos.com) . It syncs very easily, you just need to Intuit so they can show you how to properly account for payouts coming from amazon and paypal. Now I can get back to selling women's fashion!

I had a problem with this app exporting Invoices and Rajni and Jordan were very patient with me to help me resolve the issue.