QUICKBOOKS SYNC by BOLD

This app has not been working for EIGHT MONTHS and continuing to charge me. I would like a refund and for this issue to be fixed.

I had a problem with Shopify and QBO integration early this week. After spending hours on phone with QBO help desk, I was told nothing could be done. Luckily, I was able to get help from Alaxe who was able to pinpoint the problem in minutes and guided me through the whole process. Now, everything works beautifully. 5 star...

This app is not reliable. There are quite often errors in the automatic Shopify data import functionality and you have to keep an eye on the app. If an automatic import fails, it's not said that the manual one will work despite trying dozens of times. Sometimes it does after several tries. A really good app when it works, but I'll have to look for alternatives because of lack of reliability.

Love the app. saves so much time . I have had no issues. Customer service is great. Answer questions very promptly. Thank you.

The auto sync and manual mapping are HUGE improvements over old QB/Shopify sync apps. When things didn’t work for me Jericho from customer service walked me through a brief troubleshooting process. Cheers to BOLD for developing such a top notch functional free app.

This app worked fine for a year or so and then it just stopped exporting to QB. After numerous attempts for a callback with customer support, they only emailed me days later. None of the tech support agents listened to the actual problem and they kept passing me from agent to agent...each one more clueless than the last and it was obvious no one bothered to read the previous correspondence, wasting a ridiculous amount of my time. Possibly the worst customer service I've ever had to deal with for an app that's supposed to simplify my life. I will be looking elsewhere going forward.

Jericho was great in helping us get setup with QuickBooks Bold. The system is very easy to use and customer support is very responsive!

This was FREE. Now I HAVE TO PAY monthly for this app to sync orders with QuickBooks.

Bold is seriously the worst app developer in the shopify store. Terrible support, and a terrible, greedy company.

Stay away from Bold products.

Quickbooks Sync by Bold is super easy to use and the support from the Bold team (Jericho especially) was stellar! Highly recommend.

Hey, I get it. Another fee? But, this app + QBO + Shopify is still a monster value for what you are getting. A full-fledged e-commerce business and top-tier accounting system that is easy to manage once set-up for less than $200/mo all in. The app accurately imports all my sales into the right accounts, separates taxes, and allows me to put my shipping charges into its own account. I redid my setup to not import customer data as it was redundant b/c Shopify already had it and I didn't need my QBO customer list so messy. For $10/month, I'm ok with Bold maintaining the APIs (or whatever tech jargon that I don't know about) and just making it work. Paypal integration is free but requires me to make a new receipt and deposit for each transaction so I would rather pay to have something work. I also wish that it were easier to balance the Shopify holding account as payout dates are delayed from income that it is hard to zero out. I recently just exported my "Shopify Holding" account from QBO into a spreadsheet and copied and pasted the payouts under the transactions and ran a running balance column to zero out and that got me to balance.