QUICKBOOKS SYNC by BOLD

Customer Support is amazing! Daniel was quick to respond, and very knowledgeable. He fixed our problem easily! Thanks Daniel!

I chatted with Jericho and he and I together figured out the problem. After chatting with quickbooks and shopify, we figured out the sales weren't exported correctly. Jericho quickly fixed the problem and now my reports are much better! Thank you!

First off, this app worked fine to start with and then suddenly stopped working. My bookkeeper didn't notify me right away so I was paying for months and was not getting the service. The problem - suddenly for some unknown reason one of the CRA tabs for taxes wasn't correct so instead of notifying me that it was no longer syncing with QB, they just kept charging me? Why on earth would you have an app that works and then stops and keep charging me?

App does not work! It used to work then suddenly stopped. Recommend to stay away unless you want yore business mess-up.

I continually have issues with the app. They stopped exporting to QB three months ago without any notification. But they keep charging me. Shopify need to find a better app developer to work with. This is a real problem for companies running a serious business.

I have now deleted this app after 3 years of using it the incompetence of support unable to resolve an issue the lack of communication is appalling please be warned I have now switched to a new app I couldn't take dealing with this team anymore.

*Update* Stay away from this app the issue is unresolved after 8 days was offered a call at a specific time never happened never got the call - I would strongly advise look at other apps first before this.

App stopped working with an error on a few order exports contact BOLD support 4 days ago still no response. Have reported this to Shopify in the hope they can help me. If a company is promoting their applications but can't support their apps they should be removed from the app store. You would expect better than this.

This developer has dropped support for Apple Safari. It will no longer sync with my Quickbooks Online on my Mac. Their only solution was to use Google Chrome, which is not an option for me, and honestly... it is a very lazy workaround. I have switched to the FREE plug in offered by Intuit (OneSaas). It is working better and... well, it is FREE.

How frustrating! Literally just got everything on QuickBooks setup and working properly with my online ecommerce business after 5 months. That's not the frustrating part, the frustrating part is that now they decide they are charging more money to integrate! Are u kidding me? I already pay shopify AND QuickBooks a monthly fee! I decided to go with both of these platforms because the made the best sense for a start up business selling 30-50 items per month. There should be a grandfathered in clause or something because this is complete bs and not to mention bait and switch. Shopify and BOLD will be losing my business in the near future and I will not be recommending either, (rather discouraging people)

This app works really well for us. It saves us tons of data entry time. We don't sync inventory, just orders. Occasionally it has errors, but usually it's because a tax category wasn't pre-configured.

Very frustrated to see an added charge for the syncing between Shopify and Quickbooks.