Recensioni (51)

Valutazione complessiva
1,8
Numero di recensioni per livello
  • Il 16% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 10% delle recensioni ha 3 stelle
  • Il 6% delle recensioni ha 2 stelle
  • Il 65% delle recensioni ha 1 stelle
Data modifica: 13 maggio 2024

Completely broken. Can not connect. QuickBooks support is useless.

The reply below tells me to contact QuickBooks support. I already have. They told me that that the Shopify integration has been broken for months and I should not expect it to be fixed.

Tuneshine
Stati Uniti
Circa un mese di utilizzo dell’app
Intuit Inc. ha risposto 13 maggio 2024

Please email our dedicated support team at qbcommercesupport@intuit.com and we will be sure to assist further.

21 aprile 2024

I've been having issues with Shopify transactions duplicating in QuickBooks and they were not able to help me resolve my issue. I've been manually making a journal entry to correct the transactions.

LashGenieee
Stati Uniti
8 mesi di utilizzo dell’app
Intuit Inc. ha risposto 13 maggio 2024

Thank you for the review. Please ensure you go to Transactions tab > App Transactions > For Review and add / match the transactions. Once you have added the transactions from Shopify you can "Match" them to the Bank feed to avoid any duplications.

If you continue to have issues please reach out to qbcommercesupport@intuit.com and our support team will be happy to assist you further.

17 aprile 2024

Awful product 95% my bank feed doesn't stay connected and i have trouble logging in all them time. Website either takes forever to load or doesn't load at all. Waste of Money

EatUP Original
Stati Uniti
3 mesi di utilizzo dell’app
1 marzo 2024

The Shopify/Quickbooks app works decently for a very simple online store and accounting setup. I've had no issues with duplicate transactions, though the lack of support for cash transactions is incredibly frustrating.

Nimbus Makes
Stati Uniti
Circa un mese di utilizzo dell’app
21 giugno 2024

I can’t believe people actually pay for this garbage. We were forced from quickbooks POS and desktop to quickbooks online and Shopify. It has been a nightmare

Delta Electronics Co. of LA, Inc.
Stati Uniti
28 giorni di utilizzo dell’app
6 aprile 2024

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Ricca Jewelry
Stati Uniti
8 mesi di utilizzo dell’app
18 gennaio 2024

BEWARE!! dont connect it to your store. Its impossible to disconnect even when calling quickbooks and following all the steps. Save yourself from an accounting mess, it double records transactions.

Lovepray jewelry
Stati Uniti
9 mesi di utilizzo dell’app
9 novembre 2023

Doesn't bring in transactions from POS, and anything with net terms is also missing. Does not record the SKUs sold, it lists every sale as "shopify sales item". I'm paying for the most expensive QBO to track inventory, what a waste of time.

Smarty Pants Paper Co.
Stati Uniti
8 mesi di utilizzo dell’app
19 gennaio 2024

This is crap...I was happily paying a subscription fee for the previous version. This one has completely screwed all of my reporting.

Rhonny K.
Stati Uniti
8 mesi di utilizzo dell’app
Intuit Inc. ha risposto 13 maggio 2024

Thank you for the review, could you help us understand what app you previously were using?

Please ensure you go to Transactions tab > App Transactions > For Review and add / match the transactions. It appears many of your transactions have not been added to QuickBooks yet.

If you continue to have issues please reach out to qbcommercesupport@intuit.com and our support team will be happy to assist you further.

Data modifica: 26 giugno 2023

THIS SUCKS!! Check and Cash transactions aren't transferred over for deposits. Quickbooks has a Shopify app that only supports e-commerce selling and I thought that surely Shopify would have a solution because we use Shopify for our POS and our online store. NOPE!!! On my own again and I’ve invested all this time and money into setting up QB Online and making sure that all my platforms (Shopify, eBay and Etsy) are integrated which it comes at a cost of another app. just to have these integrated. Plus an additional app (Better Reports) that costs more money so I can get any type of report that isn’t the basic useless information for financials that is generated in Shopify analytics. But I still have to enter each and every cash and check sale as a manual entry. How can this seem fair to us as Shopify sellers? Why don’t you provide adequate information or the ability to do bookkeeping. This is a huge problem. Especially for all the businesses that switched from QB POS to Shopify. Any sale made in Shopify should be able to be imported into QB, not just the sales that a customer uses a credit card to pay with. Not every seller is just an e-commerce seller, you offer retail POS system, it seems to me that you would offer the basic functionality of importing this information into one any of the major bookkeeping programs. WHAT ARE WE SUPPOSED TO DO?
Oh wait,I know the answer to that… You understand my frustration and.you’ll be happy to mention it to the developers for them to consider. I’ve been told that more times than I have hairs in my head from Shopify’s support.

Goodman's Interiors & Antiques
Stati Uniti
4 mesi di utilizzo dell’app