QuickBooks Online

very, very poor experience. NO SUPPORT - every support agent will just tell you to go to either shopify or quickbooks, depending on who the other party is.

on QB side, creates non-posting sales orders that don't affect inventory - so you don't get any support for COGS (and therefore profit) in your accounting system. You can't convert those SOs to invoices, and therefore they serve no purpose - and they also cannot be deleted.

all sales and refunds are aggregated into sales receipts, and because they are tied to your shopify payouts, delays the booking of revenue, sometimes by weeks.

run, don't walk away from this software...will cost you days/weeks of time to fix

Worst setup and app ever. DOesn't work and is full of bugs. It wouldn't bring in any other history besides order. Which alone is of no use.

so bad, been trying to connect for 10 hours. It's deceptive, it's actually another 3rd party called One Saas, and they can't help at all. They blame Shopify and QBo. QBO blames Shopify and Shopify blames QBO. A mess.
why does Shopify and QBO advertise their connector app under their own names?

"Connect to Quickbooks from Shopify."
"Connect to Shopify from Quickbooks"

I am just building their Ai question and trouble shooting guide - wow
don't bother, it sucks

Similar to everyone else who's left a review this app doesn't even work. Quickbooks and Shopify want to use this as a selling point for their platforms without first having tested thing thoroughly. When working with Quickbooks technical support they tell you you have to call Shopify. I'm sure when I do that I'll have them telling me I need to work with Quickbooks. I LITERALLY purchased Quickbooks because of this integration and it doesn't even work.

This app doesn't work. Our data keeps getting duplicated and creates a huge mess we have to manually fix.

Intuit is also doing sketchy things by importing 5 star reviews on their app store to try and cover up the mess. One week ago, it had about 2 stars on their app store with a few hundred reviews, similar to here. Two weeks later it has 4.9 stars with thousands of fake AI reviews. Super disingenuous.

Intuit, fix your app!

I can’t believe people actually pay for this garbage. We were forced from quickbooks POS and desktop to quickbooks online and Shopify. It has been a nightmare

This app is messy, only occasionally brought in data and I was never able to implement it in any way close to useful. There is no support and none of the needed updates are being made.

Can I track the inventory listed on Shopify in Quickbooks?

I've been having issues with Shopify transactions duplicating in QuickBooks and they were not able to help me resolve my issue. I've been manually making a journal entry to correct the transactions.

Shopify has sent me information that this app has not been updated for some time. It is no longer importing our store information to quickbooks online as it was once doing. My book Keeper said it was duplicating our sale and not matching up with how it is reported to our bank.