レビュー (51)

総合評価
1.8
評価レベルごとの件数
  • 評価の16%は5つ星です
  • 評価の4%は4つ星です
  • 評価の8%は3つ星です
  • 評価の6%は2つ星です
  • 評価の67%は1つ星です
2024年5月7日

This app is messy, only occasionally brought in data and I was never able to implement it in any way close to useful. There is no support and none of the needed updates are being made.

RamRods Archery
アメリカ合衆国
アプリの使用期間:3ヶ月
Intuit Inc.が返信しました 2024年5月13日

Thank you for the review. Please ensure you go to Transactions tab > App Transactions > For Review and add / match the transactions. Alternatively you can turn on "Auto-add" to automatically add all transactions to QuickBooks, this setting can be found on in the Commerce tab > Overview under the channel connection card.

If you continue to have issues please reach out to qbcommercesupport@intuit.com and our support team will be happy to assist you further.

編集日:2024年5月13日

Completely broken. Can not connect. QuickBooks support is useless.

The reply below tells me to contact QuickBooks support. I already have. They told me that that the Shopify integration has been broken for months and I should not expect it to be fixed.

Tuneshine
アメリカ合衆国
アプリの使用期間:約1ヶ月
Intuit Inc.が返信しました 2024年5月13日

Please email our dedicated support team at qbcommercesupport@intuit.com and we will be sure to assist further.

2024年1月18日

BEWARE!! dont connect it to your store. Its impossible to disconnect even when calling quickbooks and following all the steps. Save yourself from an accounting mess, it double records transactions.

Lovepray jewelry
アメリカ合衆国
アプリの使用期間:9ヶ月
2023年11月9日

Doesn't bring in transactions from POS, and anything with net terms is also missing. Does not record the SKUs sold, it lists every sale as "shopify sales item". I'm paying for the most expensive QBO to track inventory, what a waste of time.

Smarty Pants Paper Co.
アメリカ合衆国
アプリの使用期間:8ヶ月
2024年1月19日

This is crap...I was happily paying a subscription fee for the previous version. This one has completely screwed all of my reporting.

Rhonny K.
アメリカ合衆国
アプリの使用期間:8ヶ月
Intuit Inc.が返信しました 2024年5月13日

Thank you for the review, could you help us understand what app you previously were using?

Please ensure you go to Transactions tab > App Transactions > For Review and add / match the transactions. It appears many of your transactions have not been added to QuickBooks yet.

If you continue to have issues please reach out to qbcommercesupport@intuit.com and our support team will be happy to assist you further.

2024年4月16日

Shopify has sent me information that this app has not been updated for some time. It is no longer importing our store information to quickbooks online as it was once doing. My book Keeper said it was duplicating our sale and not matching up with how it is reported to our bank.

TwoFeathers Restorations & Design llc.
アメリカ合衆国
アプリの使用期間:4ヶ月
Intuit Inc.が返信しました 2024年5月13日

We have resolved the issue causing the app to be flagged as "unsupported".

To avoid any duplicate entries with the bank feed please ensure you add transactions from the App Transaction tab and then "Match" with the bank deposits in the bank feed. If you continue to have issues please reach out to qbcommercesupport@intuit.com and our support team will be happy to assist you further.

2023年4月21日

I went to Quickbooks online because of the option to sync my Shopify but the sync option with Shopify is VERY lacking.... Summary transfers don't do a bit of good other than completely messing up the record keeping. Not syncing the draft invoices or POS transactions creates inaccurate reports. PLEASE revert back to the sync programming from OneSaas so the data transfers correctly again. It's getting really old having to spend hours fixing data that only had summaries transferred & adding data that won't transfer at all.

Teri Larsen's Tack Room
アメリカ合衆国
アプリの使用期間:3ヶ月
Intuit Inc.が返信しました 2023年6月2日

Thanks for taking the time to share your experience! We are continuing to develop and expand our commerce and inventory management features directly within QuickBooks Online US (including product mapping, stock level sync and COGS tracking). We’re really looking forward to sharing these new features with you when they are ready.

2024年4月17日

Awful product 95% my bank feed doesn't stay connected and i have trouble logging in all them time. Website either takes forever to load or doesn't load at all. Waste of Money

EatUP Original
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年1月3日

It does not pull in orders that are not from the "Online Store" sales channel. This channel selection is not available as part of the configuration. I even upgraded my QBO account thinking I needed to add another sales channel (a term used in both systems, but mean different things).

Since it does not pull in all my sales, it's useless.

eSteamed Saunas
アメリカ合衆国
アプリの使用期間:2ヶ月
2023年3月17日

Horrible! No Support! Not working! Call in and they have no clue how to fix it! Not sure why but I ill be switching companies!

Chic Thriftique
アメリカ合衆国
アプリの使用期間:2ヶ月
Intuit Inc.が返信しました 2023年3月20日

Thanks for taking the time to share your experience. We know how frustrating it is to not get direct support, on of our product experts is reaching out to you via email to assist.

Please email qbcommercesupport@intuit.com for direct support.