QuickBooks Online

I've been having issues with Shopify transactions duplicating in QuickBooks and they were not able to help me resolve my issue. I've been manually making a journal entry to correct the transactions.

This is crap...I was happily paying a subscription fee for the previous version. This one has completely screwed all of my reporting.

Can I track the inventory listed on Shopify in Quickbooks?

.

I need to contact customer service a few times a year. Customer service is outstanding! Very responsive and fast.

After 2 months of commerce channels not connecting with the banking feature, it's finally fixed! The help agents kept telling me that developers were working on this and that it was a system-wide issue, but there was no timeline and zero updates. Most businesses sell online so not being able to capture sales from your online channels is beyond problematic. I received a feedback form and responded expressing my frustration with these unresolved issues. The next day after submitting the feedback form, I received an email from Jerry Chuang. He and I eventually hopped on a Zoom call to finally resolve these issues once and for all. Jerry was incredibly patient, solution-focused, and most of all he provided a great customer experience. Prior to Jerry, I was so frustrated with Quickbooks that I was about to change software systems, but fortunately I won't need to do that anymore. My recommendation to all is that if you have a commerce issue, select the "give us feedback" highlighted in blue in the Overview Commerce tab. It will connect you to the right people who can help. Thank you Jerry, you saved the day!

Shopify has sent me information that this app has not been updated for some time. It is no longer importing our store information to quickbooks online as it was once doing. My book Keeper said it was duplicating our sale and not matching up with how it is reported to our bank.

I recently had a problem with transferring shop pay installments correctly into QBO but customer experience lead Jerry helped me solve the issue. Other than that, I’ve had a great experience using the connector app.

Similar to everyone else who's left a review this app doesn't even work. Quickbooks and Shopify want to use this as a selling point for their platforms without first having tested thing thoroughly. When working with Quickbooks technical support they tell you you have to call Shopify. I'm sure when I do that I'll have them telling me I need to work with Quickbooks. I LITERALLY purchased Quickbooks because of this integration and it doesn't even work.

I went to Quickbooks online because of the option to sync my Shopify but the sync option with Shopify is VERY lacking.... Summary transfers don't do a bit of good other than completely messing up the record keeping. Not syncing the draft invoices or POS transactions creates inaccurate reports. PLEASE revert back to the sync programming from OneSaas so the data transfers correctly again. It's getting really old having to spend hours fixing data that only had summaries transferred & adding data that won't transfer at all.