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I've been having issues with Shopify transactions duplicating in QuickBooks and they were not able to help me resolve my issue. I've been manually making a journal entry to correct the transactions.
Thank you for the review. Please ensure you go to Transactions tab > App Transactions > For Review and add / match the transactions. Once you have added the transactions from Shopify you can "Match" them to the Bank feed to avoid any duplications.
If you continue to have issues please reach out to qbcommercesupport@intuit.com and our support team will be happy to assist you further.
It does not pull in orders that are not from the "Online Store" sales channel. This channel selection is not available as part of the configuration. I even upgraded my QBO account thinking I needed to add another sales channel (a term used in both systems, but mean different things).
Since it does not pull in all my sales, it's useless.
Awful product 95% my bank feed doesn't stay connected and i have trouble logging in all them time. Website either takes forever to load or doesn't load at all. Waste of Money
This is crap...I was happily paying a subscription fee for the previous version. This one has completely screwed all of my reporting.
Thank you for the review, could you help us understand what app you previously were using?
Please ensure you go to Transactions tab > App Transactions > For Review and add / match the transactions. It appears many of your transactions have not been added to QuickBooks yet.
If you continue to have issues please reach out to qbcommercesupport@intuit.com and our support team will be happy to assist you further.
This is an entirely useless "connector." It doesn't connect any useful information. It doesn't bring the items sold over in a way that shows up in quickbooks reporting nor does it bring customer information over.
The Shopify/Quickbooks app works decently for a very simple online store and accounting setup. I've had no issues with duplicate transactions, though the lack of support for cash transactions is incredibly frustrating.
BEWARE!! dont connect it to your store. Its impossible to disconnect even when calling quickbooks and following all the steps. Save yourself from an accounting mess, it double records transactions.
this does not pull in sales receipts with product info. So if you track inventory in quickbooks, it will not reduce your inventory when you sell an item. Unfortunately I disconnected the old version from OneSaas and now I am not able to reconnect OneSaas. What a disaster!
Why do 3rd party companies have better solutions? This is an embarrassing integration, totally unfinished and inadequate.
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