QuickBooks Online , 41 avaliações
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THIS SUCKS!! Check and Cash transactions aren't transferred over for deposits. Quickbooks has a Shopify app that only supports e-commerce selling and I thought that surely Shopify would have a solution because we use Shopify for our POS and our online store. NOPE!!! On my own again and I’ve invested all this time and money into setting up QB Online and making sure that all my platforms (Shopify, eBay and Etsy) are integrated which it comes at a cost of another app. just to have these integrated. Plus an additional app (Better Reports) that costs more money so I can get any type of report that isn’t the basic useless information for financials that is generated in Shopify analytics. But I still have to enter each and every cash and check sale as a manual entry. How can this seem fair to us as Shopify sellers? Why don’t you provide adequate information or the ability to do bookkeeping. This is a huge problem. Especially for all the businesses that switched from QB POS to Shopify. Any sale made in Shopify should be able to be imported into QB, not just the sales that a customer uses a credit card to pay with. Not every seller is just an e-commerce seller, you offer retail POS system, it seems to me that you would offer the basic functionality of importing this information into one any of the major bookkeeping programs. WHAT ARE WE SUPPOSED TO DO?
Oh wait,I know the answer to that… You understand my frustration and.you’ll be happy to mention it to the developers for them to consider. I’ve been told that more times than I have hairs in my head from Shopify’s support.
I love the shopify connector by QuickBooks! I has great decreased my time spent entering each individual sale. In addition, it even enhanced the way I was entering information in Quickbooks for improved tracking and analytics! Highly recommend!
I recently had a problem with transferring shop pay installments correctly into QBO but customer experience lead Jerry helped me solve the issue. Other than that, I’ve had a great experience using the connector app.
Thank you! We're glad Jerry was able to help you out and we really appreciate your honest feedback.
I went to Quickbooks online because of the option to sync my Shopify but the sync option with Shopify is VERY lacking.... Summary transfers don't do a bit of good other than completely messing up the record keeping. Not syncing the draft invoices or POS transactions creates inaccurate reports. PLEASE revert back to the sync programming from OneSaas so the data transfers correctly again. It's getting really old having to spend hours fixing data that only had summaries transferred & adding data that won't transfer at all.
Thanks for taking the time to share your experience! We are continuing to develop and expand our commerce and inventory management features directly within QuickBooks Online US (including product mapping, stock level sync and COGS tracking). We’re really looking forward to sharing these new features with you when they are ready.
I found the connector to be wonky and not user friendly but I have been impressed by the developers' technical support and genuine interest in fixing issues. Jerry, in particular, was very helpful and proactive in helping me troubleshoot my issues (I couldn't add any of the sales into my account!) and helped me fix it (I couldn't explain how). He made himself extremely available for one-on-one interactions and is working hard on addressing the other issue I have with this sync: shopify sales tax info not being properly organized. I think as long as Jerry remains this proactive the app will only continue to improve so I will stick with it for now.
Horrible! No Support! Not working! Call in and they have no clue how to fix it! Not sure why but I ill be switching companies!
Thanks for taking the time to share your experience. We know how frustrating it is to not get direct support, on of our product experts is reaching out to you via email to assist.
Please email qbcommercesupport@intuit.com for direct support.
I would give 0 stars if I could. Wow what a garbage app. They payout and sales data sync into quickbooks but as of 12/13, about 1 out of every 15 payouts actually get sent to the app transactions part where you can match to deposits. Quickbooks "experts" have no idea what is going on, I have called about 10 times and still waiting on a resolution.
Thanks for taking the time to share your experience. We know how frustrating it is to have an ongoing case without a solution. Our team are working hard to improve your overall experience.
One of our product experts has reached out to you via email to assist.
BEWARE!
This seems like this is finally the tool we need to integrate shopify and quickbooks. All the sales, fee, returns, discounts, etc. works perfectly which is not the case with Quickbooks sync by Bold. BUT!!! No inventory sync. So while the sales orders have the item numbers and product names, it does not sync any of this informaiton, so inventory is not reduced, COGS are not reported, etc.
So this is 95% of a great app, but because it it is incomplete on the COGS side, it is useless. So frustrating because this should not be this hard!!
Thanks for the review! We're glad to hear you like the payout sync features! You'll be happy to hear that we are continuing to develop and expand our commerce and inventory management features directly within QuickBooks Online US (including product mapping, stock level sync and COGS tracking). We’re very excited about to sharing these new features with you when they are ready.
I wish i do this sooner
Helps a lot with the accounting formthe business
Now I don’t have to do this manually
Thanks for your great review! Glad to hear it's helping reduce some manual work.
Basically a waste!!!!! I just moved my store from Big Commerce (BC) to Shopify. With BC, all of my order info was synced seamlessly. However, with this app, my Shopify sales aren't fully syncing, which makes QB worthless to me. The sale does appear under the commerce tab, but the customer name isn't included and the sale doesn't appear in my P&L. I subscribe to the plus plan ($85/month) because I generate P.O.'s from QB - however, without the customer name, I would need to manually input all the customer info, which negates the whole point of paying for this service. I contacted support and he had no answers for me, other than suggesting trying other syncing apps (which are all paid apps) to see if one might work better??? I absolutely don't recommend this at all!!
We appreciate you taking the time to share your experience! Currently, this app supports importing sales orders and payouts from Shopify. The main feature is you can separate your revenue from taxes and fees from Shopify then map the payouts to your books. You can add the payout transactions to your books by going to Banking > App Transactions > For review. Adding a payout will create the corresponding sales receipt, refund and expense which will map to your P&L.
We are continuing to develop and expand our commerce and inventory management features directly within QuickBooks Online US (including customer details, product mapping, stock level sync and COGS tracking). We’re really looking forward to sharing these new features with you when they are ready.