QuickBooks Online

This app is HOT GARBAGE, and no one wants to take responsibility for it.

It intermittently fails to receive sales data AND records duplicate data. We even changed the cadence at which Shopify sends payouts to our bank account from daily to weekly so that it would be easier to spot errors. That helped – read: the fewer opportunities for it to fail, the fewer times it failed! – but the tool is supposed to help me, not the other way around.

In early July, it stopped recording new sales data altogether. It's now been three weeks since we've received any new data. Now we have to spin up a manual recording process. TRASH

Very unreliable. does not transfer all payout data from Shopify to QB, meaning you have to figure out which ones were missed and enter them in manually. Quickbooks support is worthless, they told me i have to contact Shopify. The app is made by Intuit, it is their app, but they refuse to support it. The support person I talked to knew less than when i search help in Quickbooks myself. There supposedly is a feature in Admin to sync data, but they do not give that access to users. You have to be an "expert" or QB support to use it, but support didn't even know about it. Quickbooks overall has extremely poor support for all issues.

DON'T USE THIS APP. No one supports it. Intuit says call Shopify and I haven't done that because others said they don't support it either. I just decided to stop importing payout transactions. When I contacted Intuit, they said I disconnected it in March. It is now July and it stopped working 8 days ago. Everything seems like it is connected so I uninstalled and reinstalled and it didn't fix it. Going to try and find a new solution instead of wasting more time on this.